Field Measure Technician - IKEA Kitchen Services
IKEA
Etobicoke, Ontario
il y a 3j

Jobbeskrivning

Field Measure Technician

The Field Measure Technician serves as the in-home partner with the IKEA Kitchen Services Planners. The individual in this role is the customer’s first physical contact with IKEA Kitchen Services Inc.

and sets the tone for a world class customer experience.

A typical day includes :

  • Accurately measures and draws out the installation space and begins the installation conversation.
  • Securing high quality services, in a cost and time effective way.
  • Making onsite visits to measure prospective installation spaces and reviewing layout of kitchen with customer to ensure all components are correct and all measurements are accurate.
  • Setting expectations with customer on installation roadmap and ensuring proper handoff.
  • Reviewing appliance locations and new appliances to ensure they will fit; drawing plumbing, gas and electric line information
  • Reviewing all project paperwork required, system access, and obtain needed signatures from the customer.
  • Communicate effectively and in a timely manner to all strategic partners about the space.
  • Conducting pre-install visits to ensure the smooth flow of the work on installation day.
  • Performing additional duties as identified and assigned.
  • The ideal candidate will have :

  • Space layout experience preferred
  • Previous measuring experience preferred
  • Customer service experience
  • Strong aptitude for technology; ability to use computer, tablet, variety of software and applications.
  • Valid driver’s license, current auto insurance, and reliable transportation.
  • Please note that day & evening travel is required in a reliable, personal vehicle. This position may require minimal overnight travel (5%).
  • The individual in this role should be able and willing to travel as required.

    JUST SO YOU KNOW

    Please note : These positions require the submission of a satisfactory criminal record check.

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