Customer Service Representative, Logistics
DB Schenker
Oakville, Ontario, Canada
17d ago

At DB Schenker, you are part of a global logistics network that connects the world. A network that allows you to shape your career by encouraging you to contribute and truly make a difference.

With more than 72,000 colleagues worldwide, we welcome diversity and thrive on individual back-grounds, perspectives and skills.

Together as one team, we are Here to move.

Position Description Summary :

Position Description Summary

The Customer Service Representative ensures that customer orders are prepared, processed and accurate. He / she also ensures that the customer's inventory levels are adequate and accurate.

He / she will participate in great communication between office and warehouse staff. AlsoKnowledge and Skills : Customer service backgroundOperations backgroundExcellent communication skillsPeople skillsFamiliarity with public warehousing and 3PL operationsExperience with WMSProficient with Microsoft officeHighly organized

Knowledge and Skills : Knowledge and Skills

Knowledge and Skills

  • Customer service background
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  • Operations background
  • Excellent communication skills
  • People skills
  • Familiarity with public warehousing and 3PL operations
  • Experience with WMS
  • Proficient with Microsoft office
  • Highly organized
  • Principal Accountabilities :

    Principal Accountabilities

  • Prepare and process shipping / receiving paperwork
  • Prepare orders for warehouse personnel
  • Develop and maintain liaison with customers, suppliers and colleagues
  • Maintain inbound schedule and communicate with carriers when necessary
  • Monitor customer's inventories to ensure accuracy and that orders can be filled
  • Reconcile daily transactions and complete accurate data entry of daily / monthly reports
  • Audit outbound loads prior to shipping
  • Order supplies and other general office duties
  • Other duties as assigned by Manager
  • Apply
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