Customer Service Representative
Montreal – St-Laurent, QC, Canada
4d ago

Salary : From $38,000 to $45,000 per year

Job Type : Permanent

We currently have an excellent Customer Service Coordinator role for one of our clients in the Saint-Laurent area. It’s a full-

time permanent position offering a salary of $38K to $45K and excellent benefits.

Job description :

  • Take orders and work directly with clients
  • Provide information about products
  • Perform follow-ups with clients regarding product availability, order status, shipping, logistics matters and any other information
  • Coordinate with internal clients to manage customers' requests
  • Dispatch orders
  • Follow up on back order report with production
  • Advise customers or account manager about any delay on orders
  • Perform other related tasks as required
  • Qualifications :

  • At least 5 years of experience in customer service with a more complex role involving full cycle (manufacturing environment)
  • Fluency in English and French with very good communication skills in both languages
  • Excellent interpersonal skills
  • Strong relationship-building skills and ability to effectively manage client relationships
  • Strong computer skills in Word and Excel
  • If you are interested in this amazing opportunity, please send your resume as a Word document to Cristiana Pascal at cristiana.

    pascal Interviews are starting ASAP!

    If you recommend a friend or colleague, you may be eligible for a referral bonus.

    We appreciate all expressed interest in this position, however, only the candidates selected for interview will be contacted.

    Quantum is an equal opportunity employer.

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