Pharmacy Manager - Calgary, AB
BioScript Solutions.
6d ago

At BioScript Solutions, we’re committed to simplifying access to specialty care for people with chronic health conditions and rare diseases.

From our home base in Atlantic Canada, we’ve grown into a national network of 13 pharmacies, 100+ Coverdale Clinics, and comprehensive patient support programs (NavieGo) that serve thousands of people across the country.

And together, with our third-party logistics and A&D Wholesale operations, we’re proud to be a Canadian leader in specialty health care.

Your future starts here

The Pharmacy Manager works as a member of the BioScript Pharmacy team, collaborating in the patient-centric approach and a unique complement of services supporting the distribution and provision of complex drug therapies, whereby we support the patient through the dispensing of their specialty medications and coordination of their care.

The Pharmacy Manager provides care within their scope of practice, competency, and experience within their province or territory of practice.

Each individual Pharmacy Manager is responsible for ensuring their practice meets provincial or territory legislation and guidelines.

The Pharmacy Manager reports directly to the Director of Operations.

The scope of this role includes clinical practice directly with patients, overseeing the general workflow of the pharmacy (including managing staff), and business / relationship development in the specialty space.

How you will make an impact

  • Direct management of the pharmacy team;
  • Oversee all day to day operations of the pharmacy, including workflow management, overseeing inventory and other processes, and controlling, preparing, and dispensing specialty medications;
  • Collaborating with Pharmacy Operations to support new and existing initiatives / workflows;
  • Act as the face of BioScript by building strong relationships with prescribers of specialty products and other stakeholders;
  • Ensure excellence in all patient and stakeholder touch points;
  • Enhance productivity within pharmacy staff by delegating tasks and overseeing the quality of work;
  • Contribute to the Staff Pharmacist workflow;
  • Ensure the pharmacy operates in accordance to the guidelines of the College of Pharmacists and Health Canada;
  • Ensures documentation is completed and submitted during the shift, including Post Infusion Feedback Reports, Incident Reports, Adverse Event reports, Product Quality Complaints, etc.
  • as per SOPs and general policies;
  • Ensures pharmacy email is monitored and maintained daily, before, during and after shift (as required);
  • Reviews new protocols / procedures / information and Communications regularly to ensure pharmacy practice is up to date;
  • Promotes a healthy / safe working environment by reporting any concerns to Human Resources or Pharmacy Operations;
  • Submits adverse event and product quality complaints as per adverse event reporting sop and individual program sops as applicable; and
  • Ensures related duties required to achieve the Cold Chain standards for all Biologics and specialty drug products stored and shipped by the pharmacy are consistently and rigorously maintained.
  • What you’ll bring to our team

  • Proficient in MS Excel, Outlook (Email), and Word;
  • Exemplary customer service skills in dealing with patients, physicians, and our clients;
  • Strong written and verbal communication skills;
  • Able to work autonomously with little supervision as part of a larger remote team;
  • Ability to communicate effectively both orally and in writing;
  • Effective interpersonal and leadership skills;
  • Effective organizational skills; attention to detail;
  • Ability to consistently meet deadlines; and
  • Excellent problem-solving skills; ability to resolve issues effectively and efficiently.
  • With one tree planted for every new hire, why not start your new job on a green foot and help us lower our carbon footprint.

    Job Status : Full-Time, Permanent

    Job Location : Calgary, AB

    Application Deadline : July 4, 2022

    Our commitment to our team, our patients, and our community

    BioScript Solutions supports public health guidelines and recommendations regarding COVID-19 vaccines. As such, any offers of employment will be contingent on the candidate’s acceptance to comply with our COVID-19 Vaccination Policy.

    As one of Canada’s Best Managed Companies, we offer a competitive total rewards package and paid time off to volunteer. From donation programs and local community engagement activities, to national charitable and environmental initiatives, our team's passion for creating change extends from patient care to community care.

    We're proud to be an equal opportunity employer. As a people-centric organization, we’re committed to fostering a culture free of discrimination, and providing a safe space for all team members to express their individuality.

    Through our commitment to diversity, inclusion, belonging, and equity, we strive to provide an accessible workplace, where individuals feel valued, respected, and supported every day.

    We encourage and accept all applications, however, only candidates selected for interviews will be contacted. Accommodations can be made available on request for candidates taking part in all aspects of the selection process.

    For inquiries, please email the talent acquisition team at recruitment

    Let’s Talk

    If you’re looking for a collaborative and dynamic workplace where you can bring and be your best, apply now and join our #BestTeam

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