Warranty & Tire Coordinator
Challenger Motor Freight Inc.
Cambridge, Ontario, Canada
4d ago

Envision :

Working for a company dedicated to personal career growth and opportunity in moving the organization forward. Challenger Motor Freight Inc.

is a Platinum Club Member in Canada's 50 Best Managed Companies. Our success is directly attributed to our dedicated and talented team of professionals who work hard together with a common purpose -

to keep us on the leading edge in safety, technology, and analysis.

It's not by chance that Challenger is a leading North American freight transportation company. In 40 years, Challenger has grown from one person with a vision and a truck to an international transportation and supply chain management company.

We win as a team when we work as a team, and succeed when our employees succeed. We want people who are resilient, team-oriented, and driven because we are laser focused on meeting commitments to our People, Customer, and Profit.

If you're looking to work for a dynamic, fast-paced, progressive organization then apply with us.

We offer the following in our search for engaged employees looking to become part of a successful team :

  • A continuous learning environment that develops your individual career goals
  • A continuous improvement environment where all ideas are explored
  • Engaged coaches and mentors who will provide guidance but also allow autonomy
  • Team atmosphere
  • Competitive and comprehensive total rewards package including company paid group benefits and company sponsored retirement savings plan
  • Support of professional memberships and certifications
  • Standard office hours; Monday to Friday from approximately 8 : 00am to 4 : 30pm
  • The Opportunity :

    The Warranty & Tire Coordinator is responsible for claiming and collecting all warrantable work completed in-house as well as by third-

    party vendors. This role is also responsible for applying and collecting goodwill contributions from suppliers and ensuring accurate billing from vendors and suppliers.

    Key Accountabilities :

  • Review claims created in work order system
  • Identify and estimate warranty and / or goodwill coverage
  • Gather and edit backup, calculate part cost and allowable labour time with all claimable items for submission to appropriate OEM representative
  • Ensure collection of submitted warranty items
  • Review and maintain warranty parts cage
  • Receive and ship parts to vendors
  • Dispose of parts as required
  • Review invoices for claimable items for goodwill, warranty and / or incorrect billing which are submitted to on-road warranty check workflow in Synergize
  • Review and document invoices that are not billable to Challenger in zero-dollar warranty claim
  • Communicate any discrepancies with work orders or invoices to management and consult with members of the maintenance department on eligibility of various repairs for warranty
  • Order tires, process tire invoices and maintain tire inventory
  • Performing other maintenance duties as required
  • What You Need To Be Successful In This Role :

  • Secondary School Diploma required
  • 1 to 2 years' of work experience in maintenance or parts environment
  • Valid driver's license required
  • Experience with truck and trailer technology
  • Bilingual skills considered to be an asset
  • Exceptional interpersonal skills
  • Strong attention to detail
  • Excellent verbal and written communication skills with the ability to communicate with all levels of staff
  • Strong self-discipline and initiative
  • Creative and effective problem solving ability
  • Ability to work with minimal supervision
  • Strong analytical and decision-making skills
  • Detail and deadline oriented, with the ability to effectively prioritize and multi-task in a busy environment to meet competing deadlines
  • Strong customer service focus
  • Ability to work independently and also in a team environment
  • Well-organized, professional and a positive team member
  • How To Apply :

    If you are looking to join a premier transportation company, and become an integral part of results oriented team who constantly challenge themselves to Go The Distance for our customers and for each other, the role of Warranty & Tire Coordinator may be right for you.

    No phone calls, please. We thank all applicants; however, only those selected for an interview will be contacted. Challenger Motor Freight Inc.

    is an equal opportunity employer. We welcome diversity in the workplace and encourage applications from all qualified candidates including women, members of visible minorities, persons with disabilities, and aboriginal peoples.

    By submitting your resume, you consent Challenger Motor Freight Inc. to share this information within its divisions in order to identify other employment opportunities that you may be suitable for.

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