Key holder - Park Royal
Kate Spade
West Vancouver, BC, CA
1d ago

Primary Purpose :

The successful individual will leverage their proficiency in retail to

Client & Service Expert :

  • Expertise in the development of a clientele.
  • Model and lead the team by developing a repeat business and maximizes sales through proactive client outreach.
  • Build and maintain new and existing client relationships and have a strong, productive client book.
  • Maintain clientele and thank you note standards.
  • Demonstrate strong use of selling skills.
  • Leadership Presence :

  • Achievement of personal sales goals.
  • Educate team on sales plans, personal sales goals, store stats and drives team to achieve them.
  • Building Brand Equity :

  • Ensure brand and operating standards are met to support brand consistency.
  • Ensure store presentation standards are achieved and maintained.
  • Operational Excellence :

  • Accurately processes all POS transactions and inventory functions such as transfers, receiving, fedex shipments, repairs and damages to maintain the integrity of the inventory.
  • Adherence to Kate Spade loss prevention policies and operational procedures.
  • Detail oriented
  • Proactive ability to multi task and prioritize
  • An outstanding professional will have...

  • College degree preferred
  • Physical Requirements

  • Available to work store schedule, as needed, including evenings and weekends
  • Standing for extended periods of time
  • Able to safely lift boxes up to 40 pounds
  • Drive for Results : Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers;
  • very bottom-line oriented; steadfastly pushes self and others for results.

  • Customer Focus : Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services;
  • acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.

  • Learning on the Fly : Learns quickly when facing new problems; a relentless and versatile learner; open to change; analyzes both successes and failures for clues to improvement;
  • experiments and will try anything to find solutions; enjoys the challenge of unfamiliar tasks; quickly grasps the essence and the underlying structure of anything.

  • Perseverance : Pursues everything with energy, drive, and a need to finish; seldom gives up before finishing, especially in the face of resistance or setbacks.
  • Building Effective Teams : Blends people into teams when needed; creates strong morale and spirit in his / her team; shares wins and successes;
  • fosters open dialogue; lets people finish and be responsible for their work; defines success in terms of the whole team;
  • creates a feeling of belonging in the team.

  • Courage : Doesn’t hold back anything that needs to be said; provides current, direct, complete, and actionable positive and corrective feedback to others;
  • lets people know where they stand; faces up to people problems on any person or situation (not including direct reports) quickly and directly;
  • is not afraid to take negative action when necessary.

  • Creativity : Comes up with a lot of new and unique ideas; easily makes connections among previously unrelated notions;
  • tends to be seen as original and value-added in brainstorming settings.

  • Customer Focus : Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services;
  • acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.

  • Dealing with Ambiguity : Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture;
  • isn’t upset when things are up in the air; doesn’t have to finish things before moving on; can comfortably handle risk and uncertainty.

  • Drive for Results : Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers;
  • very bottom-line oriented; steadfastly pushes self and others for results.

  • Interpersonal Savvy : Relates well to all kinds of people, up, down, and sideways, inside and outside the organization;
  • builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can diffuse even high-tension situations comfortably.

  • Learning on the Fly : Learns quickly when facing new problems; a relentless and versatile learner; open to change; analyzes both successes and failures for clues to improvement;
  • experiments and will try anything to find solutions; enjoys the challenge of unfamiliar tasks; quickly grasps the essence and the underlying structure of anything.

  • Strategic Agility : Sees ahead clearly; can anticipate future consequences and trends accurately; has broad knowledge and perspective;
  • is future oriented; can articulately paint credible pictures and visions of possibilities and likelihoods; can create competitive and breakthrough strategies and plans.

  • Developing Direct Reports and Others : Provides challenging and stretching tasks and assignments; holds frequent development discussions;
  • is aware of each person's career goals; constructs compelling development plans and executes them; pushes people to accept developmental moves;
  • will take on those who need help and further development; cooperates with the developmental system in the organization; is a people builder.

  • Building Effective Teams : Blends people into teams when needed; creates strong morale and spirit in their team; shares wins and successes;
  • fosters open dialogue; lets people finish and be responsible for their work; defines success in terms of the whole team;
  • creates a feeling of belonging in the team.

    Report this job
    checkmark

    Thank you for reporting this job!

    Your feedback will help us improve the quality of our services.

    Apply
    My Email
    By clicking on "Continue", I give neuvoo consent to process my data and to send me email alerts, as detailed in neuvoo's Privacy Policy . I may withdraw my consent or unsubscribe at any time.
    Continue
    Application form