Human Resources Assistant Volunteer
Canadian Red Cross
Calgary (AB); Saskatoon (SK); Winnipeg (MB), CA
1d ago

Application deadline : October 30, 2019

The Canadian Red Cross Society, a non-profit, humanitarian organization dedicated to helping Canadians, as well as the most vulnerable throughout the world, is seeking a Human Resources Assistant Volunteer for the People Service HR department.

Reporting to the Client Services Representative - Tier 1, Shared Services, the Human Resources Assistant Volunteer will play a key role in the launch of this new operating model within Human Resources.

Key Responsibilities

  • Customer Service : Act as the first line of support for current and prospective Canadian Red Cross Society (CRC) employees in resolving a wide variety of HR inquiries and requests actively triaging, resolving, and / or escalating each item as defined by service level agreements.
  • Recruitment : Effectively support the recruitment process for assigned positions including interviews, reference checks, posting roles, generating offer letters, closing requisitions and troubleshooting any user issues with our current Applicant Tracking System - Taleo.
  • Onboarding : Coordinate the onboarding packages, complete background checks, and ensure a smooth transition for employees joining the CRC.
  • Offboarding : Support the offboarding process including necessary paperwork, exit interviews & ensuring a smooth transition for employees exiting the CRC.
  • Qualifications

    Education and Experience :

    The minimum qualifications for this position are the completion of a college diploma from a recognized institution, with a concentration in Human Resources, Office Administration (or a related field), and / or a minimum of 1-

    2 years of job related work experience, or an equivalent combination of education and experience.

    Abilities and Skills :

  • Superior customer service & attention to detail.
  • Excellent interpersonal and communication skills, both written and oral.
  • Strong data entry skills, as well as the ability to understand detailed information.
  • Proven ability to remain organized, prioritized, and multi-task in a fast-paced environment, while managing time effectively.
  • Effective problem solving skills, and the ability to take initiative.
  • Assets

  • Experience working with Applicant Tracking Systems.
  • Experience with administration of online learning software.
  • Bilingual (English / French).
  • Working Conditions :

  • Flexible Schedule, Monday to Friday
  • The majority of the work is performed in an office environment.
  • This position also requires a satisfactory Canadian criminal record & reference check.

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