SAP OTC Consultant
Addmore Group Inc.
Toronto, ON, CA
4d ago

Role Responsibilities

Understand key business needs and provide solutions with compelling value propositions that align with SAP capabilities

Deliver innovative business consulting, business process design, systems integration and application design

Coordinate with internal and external resources to complete detailed design proposed solutions

Lead the development and documentation of the technical requirements and Application Design

Assist with developing the roadmap that integrates solutions across various businesses

Lead the identification and resolution of gaps and inconsistencies

Accountable for successful execution, as the solution is implemented and the solution transitions to regular operations.

Accountable from startup phase until successful hand off to operations is completed

Provide guidance to the team through problem definition, issue identification and work plan development using problem solving principles and experience

Coach and mentor other team members and conduct knowledge sharing activities

Responsible for planning an approach for defining, documenting, categorizing, and packaging requirements for projects and initiatives

Liaise with business management, IT management, vendors and partners in project related matters as well as lead discussion on strategic direction and best fit alternatives or to align IT plans with Business strategic plans

Conduct meetings and data discovery sessions

Provide subject matter expertise for internal & external auditors, programmers, consultants, vendors and business analysts

Provide direction through leadership and decision making to team members / management in matters related to system products, design development strategy, estimates, options, alternative approaches, impacts of decisions, procedures, costs benefit analysis, cost effective solutions and critical paths for projects

Keep abreast of current trends, practices and technological developments related to the SAP OTC and related solutions

Interacting with internal teams to solicit system-level technical requirements and resolve technical issues

Advanced knowledge and ability to configure and support SAP OTC applications through use of SDLC practices and troubleshooting

Advanced ability to research and analyze current and new technologies to make recommendations that meet the changing needs of our business, assist in the development of business requirement documents templates, test scripts / test scenarios, business processes and procedures, work instructions, and other detailed user related and documentation to support standard configuration

Identify and drive opportunities for business process improvements and redesign either in existing systems or by adopting new functionalities available in other systems, while demonstrating project and program management leadership

Ensures adherence to established change management processes

Availability to participate in on-call and after-hour support


Bachelor’s degree in Operations Management and or Supply Chain Management, Management Information Systems, Engineering, Mathematics, Business Administration or other related discipline

Strong understanding of current technology trends, overseeing the implementation of systems, technology and controls to improve efficiency and evaluate, identify and selection of new technologies

Proven expertise in architecting and implementing SAP solutions, especially in the SAP OTC space

Effective communication skills to interact with various internal and external contacts to problem solve, analyze, and improve upon systems

Exceptional prioritization skills and ability to work under pressure while maintaining a high degree of integrity

Technical experience supporting SAP OTC (SD, CRM).

Demonstrated accuracy with reports and projects, analytical aptitude and strong attention to detail

Detail-oriented with strong analytical skills, innovative and self-motivated with a drive for continuous improvement

Ability to communicate effectively with all levels of staff to exchange information, ideas, and answer inquiries

Ability to work well with diverse groups of people with a clear vision of client and business needs

Ability to participate on multi-disciplinary work teams to achieve successful execution of complex implementation projects

Technical Skills : 10+ years’ Technical experience implementing / supporting SAP-OTC solutions in diverse environments Strong experience implementing and supporting SAP SD solutions.

Good knowledge of SD, CRM, Billing / Invoicing and other financial processes.

Good understanding of SAP problem solving approach (logs, dumps, OSS notes, etc.)

Has performed data migration activities (e.g. LSMW for inventory loads)

Integration experience with 3rd party systems using HTML, EDI, Webservices etc.

Good understanding of test strategies, test planning and test methodologies

Advance knowledge of Microsoft Office products (Outlook, Word, Excel, Power Point and Visio)


Knowledge of third-party Bar Code systems (e.g. Loftware, Bar Tender)

Certified in one or more module of SAP

Certified Business Analyst Professional (CBAP) Certification

Certified Supply Chain Professional (CSCP)

Certified in Production and Inventory Management (CPIM)

Experience with automated testing tools and BPM tools

Proficiency with flowcharting and other workflow modeling tools

Project Management experience

Experience in SAP PP, MM, WM

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