Claims BSA (Duck Creek) - The Business Systems Analyst is accountable for understanding the business requirements, system processing implications and data needs of a major part of our organization.
The role will partner with both Business leaders and IT resources to translate business needs into system requirements and specifications that technical teams can understand.
The technical platform strategy is to leverage our leading vendor package rather than building custom solutions. Along with the business analysis function the candidate will have accountability for becoming an expert in the operation and configuration of our Duck Creek Claims platform.
Qualifications, Skills and Experience
Strong business background in Commercial P&C Insurance specifically in Claims. Duck Creek is a must.
Minimum 6 years' experience in a Business Systems Analyst Role supporting complex systems development or packaged software implementation efforts.
Competence in working with relational databases, XML files, data analysis and SQL scripting.
Advanced skills in Excel (e.g. macros, pivot tables) and Visio (e.g. flow diagrams)
Quick learner with ability to adapt to changing environment.
Excellent verbal and written communication skills and the ability to interact professionally with a diverse group of executives, subject matter experts and vendor resources.
Hands on style with strong problem-solving abilities and a keen attention to detail.
Strong customer service orientation.
College degree preferred.