Field Service Technician
Ottawa, ON, CA
2d ago


At STERIS, we help our Customers create a healthier and safer world by providing innovative healthcare and life science product and service solutions around the globe.

Are you an independent go-getter that is mechanically inclined and that makes customer satisfaction and safety their top two priorities?

Are you looking for career advancement opportunities? Come join our team, based in the Ottawa area, as a Field service technician.

What you will do :

STERIS’ Field Service Technicians act as the face of STERIS by achieving One of a Kind Service for our Customers. The Field Service Technician (FST) is a field-based, Customer-facing role that primarily travels to Customer sites (medical facilities) to maintain, troubleshoot, service, and provide calibration and installation support for steam sterilizers, medical equipment washers and other STERIS products as needed.

FST’s are also responsible for building positive relationships with Customers and peers, as well as completing necessary administrative tasks.

Relatable skills for this role include : working on large military or farm equipment, doing complex vehicle repairs, building maintenance, plumbing, HVAC, or other field service repair work.

What you need to be successful :

  • High School Diploma or GED with 2+ years’ relevant experience required. Associate's or Bachelor's degree in electronics, mechanical or similar discipline, plus 1+ years of related experience strongly preferred.
  • Valid driver’s license.
  • Ability to work flexible hours, sometimes outside normal business hours and travel as required.
  • Excellent verbal and written communication skills.
  • Strong technical, organizational, problem-solving, and troubleshooting skills.
  • Experience navigating a computer and exposure to Microsoft Office programs.
  • Ability to work independently without supervision.
  • Flexibility to handle multiple and changing priorities.
  • Willingness to work in a hospital environment which may include visibility to emergency trauma.
  • Physical Working Requirements : This position requires routine walking, bending, kneeling, and squatting, sitting, standing, reaching, twisting, pushing, pulling and grasping.
  • Perform work from floor level to above shoulder height. This may include using ladders and / or scaffolds. Routinely lift / lower / carry 1 to 35 pounds and occasionally lift / lower 36 to 49 pounds.

    Walking and standing for extended periods of time. Working in confined spaces and variable temperatures.

    Offering you in return :

    The opportunity to join a company that will invest in you for the long-term. STERIS wouldn’t be where it is today without our incredible people.

    That’s why we share in our success together by rewarding you for your hard work. Hiring people who are in it for the long run with STERIS is our ultimate goal.

    We provide competitive salaries, healthcare benefits, tuition assistance, paid-time off, holidays, RRSP, annual merit, and incentive plans.

    FST’s receive a company vehicle, laptop, cell phone, company credit card, uniforms, tools, and training / coaching. Join us and help write our next chapter.

    STERIS plc is a $3B, publicly traded (NYSE : STE) organization with more than 12,000 employees worldwide.

    STERIS strives to be an Equal Opportunity Employer.

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