Product Owner: Global Clinical Operations
4d ago
  • Job facts
  • The Product Manager / Senior Product Manager in Systems and Process Excellence (SPE) is a strategic thought partner to key stakeholders and an integral contributor to Genentech’s operational planning efforts to proactively evolve for the overall good of Clinical Operations.

    The role of Product Manager / Sr. Product Manager represents the business and acts as the product manager for one or more assigned business capabilities and will already possess a deep understanding of how the assigned business capabilities are supported by process, people and technology.

    Senior Product Managers will also perform complex assignments lacking precedent and requiring creativity to implement. However, all Individual Contributors have the opportunity to blend and extend their expertise on different initiatives to further develop both the breadth and depth of their capabilities.


  • Develop business capability(s) strategy based on legal / business requirements, business / market trends, and technology landscape;
  • proactively create and champion plans to bring necessary changes to the business

    Manage development of business capability(s) and related applications within Clinical Operations, including :

  • Creating and maintaining the overall business applications strategy (people, process, capability & priority)
  • Establishing effective operational system governance
  • Providing business oversight of the continuous system improvement process, including prioritization of changes / enhancements
  • Coordinating business readiness and adoption for new releases, including user acceptance testing, communications, change management and training activities
  • Partner across relevant stakeholder functions to :

  • Drive business capability roadmap in their area and drive business case development
  • Ensure assigned business application(s) remain fit for purpose through accountability for business needs along end-to-end business application lifecycle including design, implementation and continuous improvement
  • Ensure adoption and benefits realisation, proactively identify and anticipate needs and ensure Clinical Operations systems effectively support business processes to meet current and future business needs
  • Support the conduct of internal audits and regulatory inspections and the implementation of system-related CAPA implementations

    Lead negotiations and partner to establish partnerships, internally and externally

    Represent PDG in appropriate systems governance bodies for non-PDG owned systems

    Act as CSV Process Owner role to maintain validation status according to Roche CSV guidelines for GxP applications as needed .


    In Individual Contributors, we are looking for people who are nimble, curious, able to effectively collaborate and lend expertise to multi-functional teams and adapt quickly to competing priorities within their assigned area(s).

    We are also looking for people who are committed to continuing to make Genentech a great place to work, by seeking opportunities to develop their own and others’ expertise through ongoing mentorship and coaching.

    Self-starter"; strong sense of responsibility with demonstrable comfort in an entrepreneurial environment

  • Able to work effectively in a fluid, cross-functional, global matrixed environment and stand out as a successful collaborator
  • Strong interpersonal skills and a consultative mindset, with the ability to develop strong partnerships
  • Good problem-solving ability, breaking down complex problems into distinct parts, managing uncertainty, understanding, anticipating interdependencies
  • Able to proactively connect the dots by asking thought-provoking questions
  • Objective when presenting insights and guiding decision-making; demonstrate good presentation skills by pairing sound analytics with storytelling
  • Motivated to continuously improve performance; outcomes-focused and driven to achieve objectives
  • Able to lean in and manage through change

    Minimum Qualifications

  • Bachelor’s Degree (Advanced Degree in a related field is a plus)
  • Understanding of Clinical Operations systems and processes
  • Proven ability to handle ambiguity, work collaboratively with internal and external cross-functional teams
  • Persuasive written and verbal communication skills, easily communicating complex ideas.
  • Experience in influencing and negotiating at all levels and with diverse technical and non-technical groups to achieve delivery
  • Demonstrated problem-solving and analytical skills and impeccable business judgment
  • Demonstrated ability to identify and implement process improvements and project manage large, complex, strategic and operational initiatives
  • Demonstrated program leadership experience and ability to lead organizational transformation
  • Excellent time management skills : can prioritize multiple tasks and goals and ensure the timely, on-target and within-budget accomplishment of such
  • Self-motivated, self-starter and achievement driven
  • Fluent English language skills
  • Additional Qualifications for Senior Product Manager

  • Experience in launching and managing large, complex programs from inception to benefits realization involving multiple cross-functional stakeholders
  • In-depth knowledge of Clinical Operations systems and processes; excellent understanding of the clinical operations system landscape
  • Understanding of international regulations, processes and issues in drug development. Includes sound understanding of GCP / GxP and related systems that support clinical trials and clinical operations processes
  • Preferred Qualifications

  • Prior product management experience
  • Experience leading global multi-functional and / or matrix teams and stakeholder / business partner interactions
  • Extensive experience governing systems improvements and integrations in support of business processes
  • Extensive understanding of the systems product lifecycle. Ability to interpret and articulate business needs to technical designers.
  • Extensive experience in defining requirements / specifications and user acceptance testing for computer systems
  • Other (e.g., Travel)

  • Domestic and international travel : approximately up to 20%
  • LI-PDBA1

  • Who we are A member of the Roche Group, Genentech has been at the forefront of the biotechnology industry for more than 40 years, using human genetic information to develop novel medicines for serious and life-threatening diseases.
  • Genentech has multiple therapies on the market for cancer & other serious illnesses. Please take this opportunity to learn about Genentech where we believe that our employees are our most important asset & are dedicated to remaining a great place to work.

    Roche is an equal opportunity employer and strictly prohibits unlawful discrimination based upon an individual’s race, color, religion, gender, sexual orientation, gender identity / expression, national origin / ancestry, age, mental / physical disability, medical condition, marital status, veteran status, or any other characteristic protected by law.

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