BC Store Associate – General Assistant
T&T SuperMarket
Coquitlam, BC VB R, CAN
4d ago

Description

Major Responsibilities :

  • Greet customers by providing good customer service with smile, friendly enthusiasm
  • Maintain shopping baskets and trolleys cleanliness and ensure they are placed in the proper locations
  • Properly put returned merchandises back to sale area; process fresh and frozen goods in a timely manner; prevent and minimize shortage
  • Provide customers with proper packing service (light items on top of heavy items, separation of hot and cold, raw and cooked classification)
  • Create good customer experience via delivering fast and accurate checkout service, prevent possible fraud (PLU # input, Scan merchandise, transaction discrepancies, identify counterfeit / fake cards), if necessary
  • Monitor checkout stations to ensure that they are well-kept and are working appropriately; maintain checkout area cleanliness
  • Keep up to date of product locations within the store and all in-store promotions and activities, so to assist other departments and provide correct response to customers
  • Other Responsibilities :

  • Record total transactions and accurately calculate total payments received during a time period, if necessary
  • Perform carry out service, assist customers to deliver goods from the store to their cars, if necessary
  • Assist Receiving department when needed
  • Replace, count and replenish consumables and supplies as required by the department
  • Provide good customer service at Customer Service Counter, such as answering phone calls etc.
  • Perform any other duties as assigned by the superior
  • Attitude Requirements :

  • Demonstrate job commitment, accountable, reliable
  • A good team player, able to collaborate with and assist other colleagues; attention to detail
  • Possess a positive, proactive, self-motivated work attitude
  • Good attendance record, comply with company’s rules and regulations
  • Knowledge, Skills and Ability Requirements :

  • Flexible to work in shifts, especially for evening hours (from 5pm -12am) and weekends
  • Able to stand for a long time and use work related tools in a safe manner
  • Able to communicate in English and Chinese (Cantonese & / or Mandarin) an asset
  • Knowledge of basic work safety, Canadian currencies and essential mathematics
  • Relevant experience in handling cash is preferred
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