New Accounts Specialist - Bilingual (French)
Questrade, Inc.
TORONTO, ON, CA
14d ago

The New Accounts department's role is to help Canadians open new accounts, grow their relationship with Questrade, handle inbound inquiries and reach out to new interested clients.

And where does the Bilingual New Accounts Specialist fit into this?

The New Accounts Specialist's role is to maximize the results of Questrade’s sales cycle by positively positioning Questrade’s products and services and creating additional opportunities.

The New Accounts Specialist provides customer relationship management through the entire account opening process.

What’s it like working as a Bilingual New Accounts Specialist at Questrade?

As a New Accounts Specialist, you will interact with clients through a variety of channels such as phone, email, live chat, and face-

to-face meetings. Using your strong telephone skills (including pre-call planning), you will explain Questrade’s products and services, understand objections and facilitate the account opening process.

Needless to say, you will become an expert in the account opening process as well as Questrade’s trading platforms, products and services.

You will also be able to utilize your knowledge in stocks and options trading, securities regulations and registered accounts, including TFSAs, RRSPs and RIFs.

You will identify sales leads and refer clients as necessary plus participate in regular Sales department meetings and in the planning of sales initiatives.

You will keep up to date with Questrade’s policies and procedures and support team members when required.

So are YOU our next Bilingual New Accounts Specialist? You are if

  • You are fluent in both French and English
  • You have the theoretical knowledge required to be successful in this role, gained through your post-secondary education in a related field
  • You have 1-2 years of work experience in a Sales position
  • You possess excellent communication skills in English and French to deal with a high level of client interaction, and may have gained some of these skills in financial services or collections
  • You are passionate about the financial services industry and believe in continuous learning to further advance your knowledge.
  • Brownie points if you have...

  • Your CSC, CPH, OLC and DFC.
  • Sounds like you? Click below to apply!

    Questrade is committed to providing reasonable accommodation for people with disabilities. If you require an accommodation, we will work with you to meet your needs in all stages of the hiring process.

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