Company Profile :
Founded in 1992 and based in Atlanta, Safe-Guard Products is driven by the steadfast commitment to provide unparalleled service and the highest quality vehicle protection products to the automotive, RV, marine, and motorcycle / powersports industries.
In their twenty-five-year history, Safe-Guard has grown to over 500 employees across the U.S., with a client roster of over 35 leading brands, who serve over 10,000 dealers, and protect over 11 million consumers under Safe-Guard contracts.
Safe-Guard’s mission is to provide products and solutions to the motor vehicle industry that drive customer retention and protect consumers from the perils of ownership.
Safe-Guard is experiencing dynamic growth and has earned a stellar reputation from customers, partners, and peers by providing : 1) the highest quality protection products in the industry, 2) a broad platform of value-
added technology, marketing, and training solutions, and 3) unparalleled client and customer service.
POSITION : Vehicle Service Contract (VSC) Adjuster
This is not your typical Service Writer role! We are looking for current and former Service Writers who want to take their careers to another level in a professional office environment.
If you've always wanted to put your automotive knowledge to a more formal use, then this is definitely the role for you! We need sharp, talented individuals who are effective communicators to quickly identify and efficiently handle warranty related issues within our Vehicle Service Contract Department.
This is a key role in our rapidly growing organization and can lead to rapid advancement for you. The pay is very competitive compared to earnings for most Service Writers.
Employee benefits are amongst the best you will find in the city.
Provides support to agents, clients, and customers by adjudicating claims, providing claim’s status, and resolving or escalating customer issues.
Communicates effectively with all levels of the organizations. In executing the duties of the role, claims adjuster will ensure the proper documentation, adjudicate per the terms and conditions of the contract, utilizing available resources, and meet schedule expectations informing management of any changes.
ESSENTIAL FUNCTIONS :
Core Competencies Required :
Teamwork / Collaboration : Support team members by establishing effective interpersonal relationships and cross functional partnering.
Job Knowledge / Decision Making : Clearly demonstrates a good grasp of key job functions, relevant terminology, technical processes and standards.
Abilitiy to make decisions in a face pace environment.
Customer Experience : Communicate effectively with customers, advocate customer needs and initiate resolution
EOE Statement :
Safe-Guard Products International is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to age, race, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, marital status, disability or protected veteran status, or any other status or characteristic protected by federal, state, or local law.