HR Specialist for Global Marketing Organization
International Hotel Group
Toronto, Ontario, Canada
9d ago

About us

Bringing True Hospitality to the world.

We want to welcome you to a world of bringing True Hospitality to everyone. When you join us at IHG®, you become part of our global family.

A welcoming culture of warmth, honesty and a passion for providing True Hospitality.

We pride ourselves on letting your personality and passions shine, recognizing the individual contribution you make and supporting your ambition to learn and create your own career path.

In making a difference to our guests and owners, colleagues and communities, every day is a chance to create great and unique experiences, in your own way.

With over 370,000 colleagues in nearly 100 countries sharing our values, there’s countless opportunities at your fingertips.

We’re growing; grow with us.

Job Summary

This position is responsible for ensuring the correct management of HR platform and practices, including compliance with laws and implementation of IHG’s human resources policies and procedures.

Incumbent creates and maintains key HR metrics and reports : Provides support with employee relations, compensation, benefit, training / development, diversity, performance management, and recognition and employee orientation.

Essential Duties and Responsibilities (Key Activities)

  • Manage key activities and / or key programs within departments or area of specialization (i.e HR Client Support, ER / LR, Talent Acquisition, Talent Development, Compensation, Benefits, Employment Branding, etc).
  • Serve as internal tactical expert and consultant on key HR initiatives.
  • Communicate status updates, metrics, trends, and activities for assigned projects, programs or departmental initiatives.
  • Manages daily tactical support activities for assigned specialization.
  • Investigate new opportunities for creative and innovative HR programs.
  • Education

    Bachelor’s Degree in a relevant field of work or an equivalent combination of education and work related experience.


    5 or more years progressive experience in HR or related field. Demonstrated experience in successfully owning or managing medium to large scale projects, programs or initiatives.

    Technical Skills and Knowledge

  • Knowledge of Human Resources policies, practices, or requirements for assigned specialization.
  • Demonstrated proficiency in client support, customer relations, or human resources.
  • Demonstrated experience in organizing and executing projects from conception through implementation. Demonstrated understanding of project management tracking systems.
  • Demonstrated effective verbal and written communication skills for the purpose of providing information to clients, vendors, and HR staff.

    Annual operating and / or payroll budget(s) : May manage small budgets related to specific initiatives

    Decision making responsibilities (Key Decision Rights) :

  • This position has significant impact on the management and oversight of project integration functions and resolution of issues across multiple projects.
  • Erroneous decisions or recommendations would normally result in critical delays and / or modification to projects or operations causing a substantial expenditure of time, human resources or funds.
  • CONTACTS (Key Relationships)

    Internal Key Relationships

    Human Resources management personnel; the Company’s senior management, franchise and Company managed / owned hotel senior management

    External Key Relationships

    Technology vendors, Program Vendors (Hallmark Insights, Curtis 1000 etc)

    No special requirements

    Some travel domestically and internationally required.

    The statements in this job description are intended to represent the key duties, essential nature and level of work being performed.

    They are not intended to be all responsibilities or qualifications of the job.

    What we offer

    We’ll reward all your hard work with a great salary and benefits including great room discount and superb training.

    IHG is an equal opportunity employer. Minorities / Females / Disabled / Veterans

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