Work From Home-Inbound Customer Service Representative
Are you seeking a Full Time or Part Time career where you can make a difference and work from home?!?
Do you have a passion for helping others? If so, we need you on our team!
We are a global organization that is growing and in search of customer obsessed team players to join our inbound contact center on a full time basis.
You will have the opportunity to delight customers on the telephone, social media and email. No selling required.
About Us :
Market Force Information helps multi-location brands protect their brand's reputation, delight customers, and grow their revenues.
We look for talented, collaborative, and creative team members who are passionately committed to helping our clients reach their goals.
We value and encourage a collaborative work environment full of energy and ideas. We're all about improving our clients' ability to better manage their own businesses and create better experiences for their customers.
Market Force has offices in North America, and in Europe, including a substantial presence in the U.K. Our team is made up of over 500 people.
Market Force Information is seeking an English Customer Service Representatives for our Winnipeg Operations. This is a regular, full time and part time work from home position and not a month to month contract.
The Customer Service Representative is the direct link to our clients and their customers. Through communicating with customers and accurately recording their feedback while promptly addressing their needs, overall client satisfaction and retention is increased.
The professional frontline support offered by the Customer Service Representative directly helps clients to improve their business.
A CSR also provides valuable support to all departments and team members at Market Force Information's Customer Feedback Center of Excellence.
This role is a work from home position, covering a variety of shifts throughout the week. We require open availability between the hours of 7 : 00 AM and 11 : 00 PM, Sunday through Saturday.
You will only be scheduled 5 days a week for 8 hours a day.
Key Responsibilities :
Required Qualifications :
REMOTE WORK : The minimum required equipment below must be provided by the candidate
Benefits we offer :
Our company fosters an environment of energy, learning and growth. Along with offering competitive pay of $12.65 / hr (plus additional earning opportunities) , we are excited to offer great employee benefits including :
Market Force Information is an Equal Opportunity Employer
We thank all applicants for their interest, however only those candidates selected for interviews will be contacted.