Workplace Learning Specialist
BGIS
Ottawa, CA
4d ago

Domaine d'emploi : Services immobiliers Type d'emploi : Temps plein Bureau de travail : BGIS - Ottawa

SUMMARY

The Workplace Learning Specialist will provide learning & change management solutions that produce meaningful change, promote innovation and collaboration within the work environment to our clients.

Working closely with the client organizations, the Learning Consultant develops and / or delivers solutions that aim to align the work environment and work practices with organizational business goals at the site & project level.

The Learning Specialist should have working experience in the areas of workplace change management, communications and learning design & delivery.

KEY DUTIES & RESPONSIBILITIES

Design & Delivery

  • Design in-class and virtual training solutions based on client needs using current learning methodologies.
  • Design and develop learning content including (but not limited to) measurable learning objectives, facilitator and participant materials and tools, experiential scenarios and simulations, assessment and evaluation strategy and tools
  • Work closely with stakeholders and subject matter experts to identify learning needs and plan and manage learning projects components, including needs assessment, learner engagement strategies, and evaluation plans, design, development, and delivery.
  • Have the knowledge of current learning and change management methodologies.
  • Facilitate training (classroom and virtual classroom) and participate in Train-the-Trainer activities
  • Design and deploy training evaluations, monitor feedback and make recommendations for future changes to course design.
  • Program Administration

  • Consult with clients at various levels to conduct needs assessments, identify skills gaps and make change tactic & training recommendations for individuals and teams.
  • Curate training content from a variety of sources to include in the development of holistic change management plans.
  • Maintain learning tools; ensures on-going maintenance through collaboration with key stakeholders, provide quarterly and ad hoc reports on training initiatives and performance indicators
  • Support the Senior Workplace Strategist, on all workplace change & training initiatives.
  • Diagnose training-related problems and implement solutions creates job aids suggests new administrative processes and modifies existing training materials.
  • Collaborate with the Workplace Advisory Coordinator to perform program administration; communicate information to learners, generate reports, etc.
  • Collaborate with the Communications team to create visuals including; training posters, job aids, learning materials, etc.
  • Support workplace programs, initiatives and transitions, performing other duties, as required.
  • KNOWLEDGE & SKILLS

  • Post-secondary education and / or professional certification (CTDP, Adult Education, Instructional Design, PROSCI, ACMP, etc.)
  • Three (3) to five (5) years’ experience with adult learning principles, design and workplace change projects
  • Technology savvy
  • Proficient in MS Office (Outlook, Word, Excel, PowerPoint,), Adobe, MS Project
  • Excellent facilitation skills
  • Excellent verbal and written communication skills
  • Strong organizational and time management skills
  • Attention to detail
  • Strong analytical skills
  • Team-oriented and flexible with the ability to work under pressure
  • Service driven
  • Licenses and / or Professional Accreditation

  • Working towards a CTDP designation or
  • Working towards PROSCI or ACMP certification
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