Assistant Manager, Credit and Underwriting
2050 Derry Rd W Mississauga, Canada
9d ago

Position Summary

This position is responsible primary for the assessment of customers credit worthiness, monitoring customers’ financial condition & working closely with credit collection team to mitigate risk within set guidelines.

Advance analysis and Interpretation of customer’s financial Statements is a must to support uploading the required financial information to Samsung Global Credit Evaluation System.

The incumbent will be also in charge of the collection of an assigned accounts receivables portfolio.

Managing Days Sales Outstanding, bad debt write-offs and maximize cash receipts while being sensitive to the needs / requirements of both internal and external customers.

In General the position require a continuous monitoring of customer’s activities & financial results to minimize financial risks, bad debt exposure & protect SECA’s assets while facilitating the healthy growth of the business.

The incumbent will be in charge of the ongoing assessment of customers’ credit worthiness, credit lines management and the overall maintenance credit line exposure within set guidelines

Monitor customer’s overall payment activities & financial statement results to minimize financial risks, bad debt exposure & protect SECA’s assets while facilitating the healthy growth of the business.

Supervise and fully accountable for the dealer’s return merchandizing authorization (RMA) desk & related credit processes.

Collaborate with Sales, Service and Logistics divisions as needed on improving the approved dealer’s return programs.

Role and Responsibilities

Essential Duties and Responsibilities :

Underwriting Tasks :

  • Responsible for underwriting and managing of 50% of SECA’ customers’ portfolio.
  • Collaborate with Credit Collection team on an ongoing basis to determine the level of risk involved through the continuing assessment of SECA’s receivable portfolio & investigate customer’s changes / deviations.
  • Review credit lines for new or existing customers and gather financial information from internal / external source (payment records, DNB, Coface, Suppliers Reference, News releases, Published financial statements and S&P / Moody rating) to assess customer’s credit worthiness.
  • Obtain customer’s updated financial statements & upload information to SCES HQ system
  • Review and analyze customers’ financial statements using different financial ratios, year over year results and present details and credit line recommendations to Director of Credit for approval.
  • Responsible for first level of approval of credit limits & risk level changes submitted by Credit Collection team.
  • Monitor customer compliance with Samsung’s credit terms & conditions along with approved credit limits.
  • Monitor daily upgrades / downgrades of customer’s rating published on Samsung Credit Evaluation System (SCES) and make necessary actions to mitigate risks as required.
  • Provide guidance to A / R team on complex SCES early warning & discuss appropriate action plans.
  • Communicate to credit management and sales team identified customers’ areas of opportunity to maximize sales or risk to minimize SECA’s bad debt exposure.
  • Recommend appropriate risk score level according to the customer payment pattern and behavior.
  • Determine and recommend exit strategies on distressed accounts to insure minimal or no loss to SECA.
  • Manage files under bankruptcy and / or receivership to ensure timely and appropriate actions are taken to minimize SECA’s bad debts (filing statement of claims and work with the assigned receiver to reconcile account disputes)
  • Responsible for the data integrity on SCES & recommend changes to HQ in order to ensure the accuracy of the system.
  • Test HQ systems upgrades & provide proper and timely feedback.
  • Prepare scheduled department and HQ reports as needed.
  • Ongoing review of 3rd party contracts & billing.
  • Collections Tasks :

  • Manage the collection and reconciliation of a set portfolio and meeting companies & credit department assigned KPI’s including assigned DSO, % of overdue AR.
  • Review with legal counsel, Sales Managers & Credit management all negotiated contracts for information pertinent to account set up, payment terms, sales programs method of payout & collections.
  • Prepare cash forecasting, collect accounts receivable for assigned region & submit statements to customers which impact cash management.
  • Call on accounts with past due balances and solicit help from Credit Manager & Sales force if required on delinquent or disputed items.
  • Review orders Held in Credit for releases or continue holding and communicate status to credit manager & sales representatives.
  • Negotiate deposits or accelerated additional payment when needed to meet sales requirements.
  • Audit daily cash receipts to aged trial balance to maintain accuracy of customer accounts.
  • Audit deductions and payment shortages. Investigate un-allowed deductions and follow up on paybacks.
  • Validate customers request for pricing credits and gather necessary documentation for sales management approval / decline & process owed credits.
  • Coordinate with other departments personnel to ensure that customers’ credit memo requests are reviewed for processing or decline.
  • Ensure final decision is communicated properly to the customers to minimize deductions or aged AR.

  • Maintain accurate and complete records of collection activities & link all correspondence to pending line items
  • Support the dispute resolution process as required including gathering of relevant dispute information & collect on all rejected claims which assigned for paybacks by customer.
  • Validate Major Accounts Post Audit claims requests in a timely manner and proceed with credit issuance or communicate to customer the reason for decline with supportive documentation before the expiring date of rejection.
  • Directly responsible for the completion of the dept. different SCES &FSCS reporting.
  • Review and forward customer’s statements on monthly basis.
  • Assist on all HQ different audit projects.
  • Education :

  • Bachelor’s with accounting Degree or CPP Certificate.
  • Bi-lingual French / English (a definite requirement)
  • Knowledge :

  • 5-7 years of related experience in accounting or credit field preferred
  • Strong knowledge with Financial analysis, credit risk and accounting principals
  • Strong knowledge with credit risk and assessing credit bureaus reports
  • Strong current knowledge of compliance and legal issues involved in credit approval.
  • Experience

  • A minimum of 5 to 7 years in a Credit or accounting environment & Financial statements analysis
  • Competencies :

  • Excellent quantitative and qualitative problem-solving skills
  • Adept at managing multiple projects simultaneously
  • Strong facilitation and negotiation skills
  • Strong teamwork skills across multiple departments
  • Strong interpersonal skills, able to interact with irate customer and keep highest level of customer service skills
  • Excellent written and oral communication skills.
  • Must be capable of planning, organizing and prioritizing multiple and simultaneous tasks.
  • Proficiency in MS word, Excel, Outlook, and SAP.
  • Skills and Qualifications

  • Learns to use professional concepts. Applies company policies and procedures to resolve routine issues
  • Works on problems of limited scope. Follows standard practices and procedures
  • Normally receives detailed instructions on all work
  • Typical entry point for university graduates
  • Samsung is an equal employment opportunity employer.

    Samsung has an accommodation process in place and provides accommodations for job applicants with disabilities as appropriate.

    Assessment and selection materials and procedures can be made available in accessible formats and methods as appropriate.

    If you require a specific accommodation because of disability or medical need, please let us know when selected to take part in our recruitment process so that reasonable arrangements can be made for the appropriate accommodations to be in place as you move through our process.

    We thank you for your interest in working for Samsung. Only candidates selected for an interview will be contacted.


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