Shift Supervisor
URBAN CELLARS CUMBERLAND
SASKATOON
5d ago
source : SaskJobs

Position Summary :

The Closing Supervisor position is responsible for assisting the Lead Closing Supervisor in store operations and closing procedures as well as security during their shift.

The Closing Supervisor must also provide efficient and friendly service to customers and for maintaining excellent Store operating standards at all times.

Key Responsibilities :

  • Responsible for overall security of the store.
  • Oversees the store operations and provides a safe working environment for the rest of the team.
  • Provides a high level of customer service by establishing contact, greeting customers and ensuring customer satisfaction
  • Provides solutions for customers concerns.
  • Receiving orders and following the proper procedures.
  • Completes the Closing Supervisors work plans.
  • Maintains a balanced float while on shift and counts cash drawer at end of shift, reporting and accounting for any discrepancies
  • Faces and displays merchandise
  • Ensures products are scanning correctly and advises Management of any discrepancies
  • Demonstrates a high level of professional and ethical standards by adhering to all Company policies and procedures
  • Handles products and operates equipment according to regulations and Company policies and procedures
  • Demonstrates consistent growth in product knowledge and product changes
  • Requirements :

  • Must HAVE Open availability to work nights and weekends as this will be mostly evening shifts
  • Must be 19+ years of age
  • Must have Serving it Right certification
  • Must be able to bend, reach and stand for long periods of time with out issue.
  • Must be able to lift 40 lbs on a regular basis without issue.
  • Essential Skills

  • Document use
  • Writing
  • Oral communication
  • Working with others
  • Problem solving
  • Decision making
  • Job task planning and organizing
  • Finding information
  • Computer use
  • Continuous learning
  • Significant use of memory
  • Transportation / Travel Information

  • Own transportation
  • Supervisory Experience

  • Retail salespersons and sales clerks
  • Specific Skills

  • Supervise and co-ordinate sales staff and cashiers
  • Sell merchandise
  • Resolve customer complaints and supply shortages
  • Maintain specified inventory
  • Authorize return of merchandise
  • Assign sales workers to duties
  • Work Setting

  • Retail establishment
  • Ability to Supervise

  • 5 - 10 people
  • Staff in various areas of responsibility
  • Work Location Information

  • On-site customer service
  • Work Conditions and Physical Capabilities

  • Fast-paced environment
  • Work under pressure
  • Tight deadlines
  • Handling heavy loads
  • Combination of sitting, standing, walking
  • Bondable
  • Basic security clearance
  • Own Tools / Equipment

  • Printer
  • Internet access
  • Cellular phone
  • Pager
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