Alumni Engagement Officer, Faculty of Health Sciences
McMaster University
Hamilton, Ontario, CA
4d ago

Posting Details

Alumni Engagement Officer Faculty of Health Sciences Job Posting

Are you interested in helping to create a Brighter World? We are hiring for an exciting new opportunity for a 2 -year Alumni Engagement Officer role to support our Faculty of Health Sciences! You will play a pivotal role on the Alumni Engagement team to meet the University’s alumni engagement objectives, with a particular focus on the Faculty of Health Sciences alumni community.

As a results-oriented alumni engagement professional with the drive and determination to succeed, you will help to develop and manage a virtual and in person program for alumni as well as volunteer and recognition programs focused on our alumni around the world.

In the Faculty of Health Sciences, we are advancing human and societal health and well-being as we train health care teams including physicians, nurses, physiotherapists, occupational therapists, physician assistants, midwives and researchers to work together to provide the best patient care.

Our pioneering education advances and our excellence in world-class research has consistently placed McMaster among the top 50 universities in the world for health and medicine.

The Faculty’s programs cover a full range of health care, including schools of medicine, nursing and rehabilitation science, as well as programs for midwifery and physician assistant and a Bachelor of Health Sciences program.

Beyond graduate studies within the Faculty, we have joint graduate programs including e-health, neuroscience, biomedical engineering, health management and health policy with Faculties across the university.

Departments of biochemistry and biomedical sciences and clinical epidemiology and biostatistics also support important education programs and research, including research institutes.

The Faculty is known for its interdisciplinary research, and we look to translate what we learn in our laboratories into health care thought and practice.

We are committed to improving health care for the people of Hamilton, Ontario, Canada and beyond.

You will also be supported by the award-winning University Advancement and Alumni Engagement team. University Advancement at McMaster University is an integrated department that encompasses the areas of Communications and Public Affairs, Marketing, Development, Alumni Engagement, Stewardship, Volunteer Engagement and Advancement Services & Operations, areas that coordinate their activities and work as a team to build relationships, reputation, and resources on behalf of the University.

Our vision is : Together, we enable McMaster to advance human and societal health and wellbeing.

Our mission is : Inspired by McMaster’s tradition of collaboration and innovation, we strengthen relationships, reputation, and resources in pursuit of our goal to be the best.

University Advancement’s approach to realizing our mission and vision reflects these core values and principles : Integrity, Quality, Respect, Service, Strategy and Teamwork.

Job Summary

Responsible for providing high-quality, meaningful opportunities for alumni to maintain positive relationships with the University by providing programs that achieve the goals of the McMaster, University Advancement, and the McMaster Alumni Association.

  • This includes supporting McMaster University; involving alumni; communicating with alumni; recognizing alumni achievements;
  • providing services and benefits for alumni; and involving current McMaster students. Responsible for working towards achieving all goals above with a specific focus on an assigned portfolio.

    Strategic Planning

  • Complete an annual needs assessment and recommend an action plan for review. Provide input into the development of the plans and objectives.
  • Evaluate on-going alumni engagement programs within portfolio and recommend modifications and improvements.
  • Implement and maintain the program budget for portfolio. Create financial projections and adjust the program budget throughout the fiscal year
  • Program Development and Execution

  • Plan, coordinate, and oversee events involving alumni, students, community members, faculty, staff and University senior administration.
  • Responsible for the recruitment, orientation, training, recognition, and on-going program coordination of volunteer programs.
  • Coordinate all activities as appropriate with other University and University Advancement functions, mainly, development, communication and public affairs, advancement services and advancement work in the academic faculties.
  • Communication Strategies

  • Create and produce printed materials, both conventional and electronic, to be distributed to McMaster’s ever-growing community of alumni.
  • Represent the University, the Faculty, and the Alumni Association through correspondence, both paper and electronic, phone and in-person contact.
  • This includes managing alumni concerns and complaints.

  • Develop, update and deliver presentations and represent the University, the Faculty and the Alumni Association in various public-speaking environments.
  • Data, Tracking and Administration

  • Develop practices as required, in relation to an assigned portfolio, for review and approval by supervisor.
  • Update and maintain information in various databases.
  • Utilize effectively the computer systems designed to manage information on McMaster’s alumni and the alumni program. Extract data from the database and write queries.
  • Participate, from time to time, in University Advancement projects such as project teams and work teams.
  • Qualifications :

    Education : Bachelor’s degree in a relevant field of study. A McMaster University degree is an asset.

    Experience : Requires 3 years of prior experience.

    Knowledge / Skills :

  • Superior interpersonal and communication skills (e.g. written and public speaking)
  • Strong organizational skills and integrated approach
  • High attention to detail
  • Strong computer skills and experience with databases (Ellucian Advance), Anthology and virtual platforms such as Zoom and Teams.
  • Excellent customer-service skills and strong service orientation
  • Time-management and multi-tasking abilities
  • Knowledgeable about McMaster University policies and guidelines; and University Advancement policies and procedures
  • Due to the nature of this position some evening and week-end work as well as some travel will be required.

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