Field Service Technician
Atlas Copco
British Columbia, Canada
2d ago

The Role

Is your day successful if you can keep the machines running and if customers are satisfied with your work? As a service technician, do you enjoy having a team of colleagues that looks after your daily planning, makes sure the right spare parts you need are delivered on time and supports you remotely when you are facing more complex technical issues?

We are looking for someone who loves to work autonomously in a diversity of companies. Do you enjoy travelling to different customers in your dedicated region?

You can start your day from home and drive to the customer with a company vehicle fully equipped with safe and rock-solid tools.

Do you get energy when you can learn new things ? Our customers have a range of complex applications with a variety of technologies (from mechanical, electronic to Internet Of Things and complex control mechanisms) allowing you to grow in techniques and specializations based on your interests and experience.

We are proud of our dedicated training academies , supported by experts who are also reflecting on what service will look like in the future.

Do you have an affinity with working with machines, and, above all, are you eager to work and to be trained as a service technician?

Then we would like to get to know you better and to see if you click, not only with our position as technician, but also with our own company values.

Mission :

Perform routine, preventative maintenance and repairs on air compressors, dryers, gas generators, and ancillary equipment at customer sites and provide a complete solution to the customers industrial equipment maintenance needs.

Responsibilities of a Service Technician :

Perform routine, preventative maintenance and repairs on Atlas Copco owned compressors, dryers, gas generators, and ancillary equipment.

Preventative maintenance should be conducted in accordance with manufacturer’s recommendations (with regards to schedule and scope).

Troubleshoot and perform diagnostics on malfunctioning equipment, determine possible causes for malfunctions, and perform repairs as suggested by diagnostics and assessment.

Prior to and following preventative maintenance and repairs, test and document the proper operating parameters of the equipment.

Document all work performed daily using company provided hardware and software. Develop rapport with customers through effective communication, interpersonal skills, and professionalism.

Provide basic tools to accomplish job along with normal maintenance of tools and equipment.

Display the ability to absorb a higher level of learning including VSD’s, industrial networks, remote monitoring, and air audits.

Provide a high level of customer service, responding to customer needs and working to satisfy customer expectations.

Must participate in a rotating on - call schedule and be able to work overtime on short notice.

Serve as an ambassador for the company, promoting the Atlas Copco Way . Learn and share knowledge, experiences and training with teammates to increase one’s own knowledge and knowledge of others.

Display the ability to manage time accordingly. Must have the ability to work and solve problems independently. Promote and practice proper safety procedures and the correct use of personal protective equipment at all times.

Contribute to positive Company branding by projecting a knowledgeable, professional, and customer-orientated image to customers.

Perform all duties in accordance with Atlas Copco standards, while always striving to understand the needs and expectations of the customer.

Take whatever action is appropriate and required to get the job done in a safe manner, and to establish and maintain communications with all people / employees considered necessary to get the job done.

Perform other duties as assigned.

What you can expect from us?

Choose your career with us! We believe in your career progression.

Drive your Career, Explore Opportunities, Realize your Passion . . .

Attractive benefits Include :

  • Excellent compensation package, including a flexible benefits plan, and generous 401 (k) retirement plan
  • Health insurance / Dental insurance / Vision insurance
  • Paid time off
  • Life & Disability insurance
  • Salary based on knowledge, skills, and experience.
  • What we expect of you?

    Experience 1-2 years of technical experience maintaining and repairing various types of mechanical and electrical equipment.

    Strong mechanical and electrical skills with demonstrated expertise in the maintenance, overhaul, and repair of a wide variety of industrial equipment, including electrical, hydraulics and / or pneumatics

    Education High School diploma or equivalent required with technical training in electrical, hydraulics, and / or pneumatics preferred.

    Skills Able to work independently with strong self-management and professionalism. Able to complete work within assigned deadlines.

    Computer proficiency as required for communication, research, work orders and programming various controllers. Excellent customer service and communications skills (oral and written).

    Employees will be subject to random drug testing.

    Must be fluent in English and have a valid driver’s license.

    Must be able to lift up to 50 lbs. on a regular basis and work in industrial environments including extremes in temperature with continuous walking, standing, reaching, bending, and kneeling.

    Travel Daily travel to customer locations within location territory. Available for a rotating schedule of on-call work on evenings, weekends and holidays.

    Start a journey of endless opportunities

    At Atlas Copco we believe in challenging the status quo, always looking for a better way. Our leading-edge technology and great ideas enable us to innovate for the future.

    We believe that passionate people make it happen. You are a brand ambassador and our face towards our customers. With us you drive your own professional journey and you are empowered to act.

    We offer a wide range of interesting job roles and many opportunities to grow.

    Atlas Copco Specialty Rental Division is an equal opportunity employer and complies with all applicable federal, state and local fair employment practices laws.

    Atlas Copco Specialty Rental Division strictly prohibits and does not tolerate discrimination against employees, applicants or any other covered persons because of race, color, religion, creed, national origin or ancestry, ethnicity, sex, gender (including gender nonconformity and status as a transgender or transsexual individual), age, physical or mental disability, citizenship, past, current or prospective service in the uniformed services, genetic information, or any other characteristic protected under applicable federal, state or local law.

    All Atlas Copco Specialty Rental Division employees, other workers and representatives are prohibited from engaging in unlawful discrimination.

    This policy applies to all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation, benefits and termination of employment.

    Personality requirements

    Competency is more than ever a combination of knowledge, experience and attitude. Key behaviors of our candidate are :

    A customer centric individual who understands customers’ needs and seeks to fulfill or exceed expectations

    A team player and natural diplomat who interacts and unites team members, customers, all stakeholders

    A methodic and structured achiever who can plan, organize, prioritize, assess, adapt and deliver to promise

    A resilient person who can cope with change in an ever faster moving digital landscape and who can spread this attitude of self-sufficiency

    An innovative there is always a better way" person with a positive, flexible and responsive mindset who embraces and promotes the digital transformation (regardless of age)

    Open-minded with a global mindset, curious to understand and learn new perspectives

    A person who complies with our DNA >

    Commitment Interaction - Innovation

    Passionate people create exceptional things

    At Atlas Copco we believe in challenging the status quo, always looking for a better way. Our leading-edge technology enables us to innovate for a sustainable future.

    We believe that people make it happen and with us you are empowered to act. Your ideas can make a real difference and contribute to the quality of life for people everywhere.

    We offer a wide range of interesting job roles and many opportunities to grow. This is where it begins Join us at the Home of Industrial Ideas.

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