Cash Apply and Collections Agent
Lolë Atelier
Westmount, CA
4d ago

Lolë is currently seeking a Cash Apply and Collections Agent to join our team at the magnificent Château Viger located in the heart of the Old Port of Montreal.

OUR COMPANY

Founded on the idea of creating a more inspiring business model, Lolë is committed to offering a unique culture that provides a dynamic work environment with stimulating challenges every day.

Unlike other fashion companies, we believe in realizing a greater purpose by fostering and promoting wellness, making it accessible to all.

Inspired by every one of us and motivated by what unifies us, our collections convey that commitment. Our clothing is fashioned in harmony with the environment, versatile and durable, so that you can feel good for day and night, work or home, year after year.

At Lolë, all share the same outlook and values

  • We embrace inclusivity and build local communities around wellness.
  • We pioneer, we lead but we do not take ourselves too seriously.
  • We make our own path and are bold enough to follow our dreams.
  • We act conscientiously and encourage smart consumption.
  • JOB DESCRIPTION

    Under the supervision of the Credit Collection Supervisor, the Cash Apply and Collections Agent will ensure an exemplary customer service and resolve account issues using his / her knowledge of collections and related skills.

    This role demands a high level of objectives for cash and payment applications as well as an exellent level of collection all the while collaborating with other internal and external departments as concerns credit applications and account holds.

    YOUR OBJECTIVES

  • Check deposits, processing credit card, Paypal, Shopify and EFT payments daily.
  • Ensure the follow-up for discounts on payments.
  • Consolidate and reconcile accounts daily or as required.
  • Revise delivery and order holds spreadsheets at least twice daily in order to release orders pending credit approvals.
  • Responsible for updating aged accounts table and follow-up when required.
  • Scan customer documents.
  • Ensure open communication with both internal and external customers.
  • Answer calls on common line and check messages regularly.
  • Prepare reports upon request as required.
  • Actively participate in achieving credit and accounts receivables targets.
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