Order Desk Associate
Ottawa, Ontario
1d ago

Adecco is currently hiring for a temp to perm Order Desk Associate for our client located in the East end of Ottawa. To qualify for this position, you must be bilingual with a strong customer service and sales background, ability to multi-

task, ability to work up to 9.5 hours days and have a clear criminal background. The ideal candidate will be outgoing, team oriented, have a positive attitude, and be able to work in a fast-

paced environment. The shifts for this role are 4X 9.5 hour day shifts during the week (7 : 30am to 5 : 00pm) and 7 hours on Saturdays (9am to 4pm).

The wage for this role is between $15-$16 / hour based on experience.

Our client is a leading importer, wholesaler, distributor and retailer of quality tile and stone products. Their showroom offers a superior customer experience with an incredible selection and variety of high quality products in a welcoming environment for customers and designers alike.

They reward attitude and results while providing opportunities to grow with the company.

Order Desk Associate Responsibilities :

  • Respond to in person, phone and email requests from clients
  • Follow up with customers regarding product and service inquiries in a timely fashion
  • Communicate customer needs with the warehouse and shipping departments
  • Learn the products they sell and their technical applications and educate clients on additional products and services that are available.
  • Verify inventory levels, prepare quotations and process orders for clients
  • Maintain a clean, efficient and accurate work environment
  • Order Desk Associate Requirements :

  • Bilingualism (French and English) with excellent verbal & written communication in both languages
  • Flexible - Must be available to work Saturdays
  • Intermediate Computer skills specifically in MS Office / Excel / Word
  • Passion for superior customer service and sales
  • Attention to detail and strong organizational skills
  • A curious, self-starter with a mature, positive and professional attitude - especially during times of stress
  • Ability to remain focus amongst many potential distractions and perform a broad range of simultaneous duties
  • Ability to work well in a team environment & demonstrate respect for coworkers
  • Enthusiasm for the product! Any experience or knowledge of tile or installation is a huge plus!
  • To be considered for the Order Desk Associate opportunity in Ottawa, please click Apply Now!


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