Job Family Group :
Data Analytics & Reporting
The mission of the Analytics Centre of Excellence is to use insights and best in class data to better understand what drives the customer experience, ultimately strengthening customer loyalty, increasing profitability, and improving efficiencies as customers continue to expect more of BMO.
This role supports this objective by leveraging the use of advanced analytical techniques and tools to reconstruct and maintain tools for measurement of customer profitability.
This role is accountable to support the Personal & Commercial Portfolio with customer and portfolio analytics as well as acting as SME on customer level profit processes, products, transaction and revenue data.
The incumbent will play a substantial role in data development, maintenance, and migration of financial models, specifically account-level profit models, used to plan, forecast and measure customer value.
The incumbent will ascertain and implement methodology changes with the goal of customer level profit model accuracy improvements used to measure and monitor profitability drivers across customer, channel, and segment dimensions.
Key Accountabilities :
Profit Modelling Enhancement & Reporting :
Customer / Channel Profit Analytics :
Knowledge & Skills :
The ideal candidate will have some of the following experience and skills :
We’re here to help
At BMO we are driven by a shared Purpose : Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people.
By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.
As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact.We strive to help you make an impact from day one for yourself and our customers.
We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset.
BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives.
Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.