Audio Visual Field Engineer - Winnipeg, MB, Canada (AVE)
Diversified
Lac du Bonnet, MB, Canada
1d ago

What will you be doing

  • Technical support to Audio Visual / Broadcast solutions which may include : Video Teleconferencing / Polycom Real Presence;
  • Cisco TelePresence / Acano systems; Barco / Planar / Prysm / VuWall / CineMassive / Prysm / Cyviz displays; Dante; Evertz;
  • VBrick; Cisco Unified Communications; Skype for Business / Microsoft Lync Video & IM; Audio DSP systems / QSYS / Biamp / ClearOne;
  • Digital Signage Systems; Crestron / AMX / Utelogy Controls; Black Magic; Grass Valley; Patch Bays; Ross; Sony; Imagine; Utah Scientific;
  • ST-2110 systems; broadcast decoders; Calrec; SSL; Yamaha; IPTV; Enterprise scale KVM; ClearCom; RTS; Riedel .

    Primary Duties and Responsibilities :

  • The Field Engineer is charged with the responsibility of working with assigned project managers and programmers in providing complete, full functional integrated audio-visual systems.
  • The Field Engineer position has two main focal points : (a) commissioning racks in the shop, and (b) commissioning systems in the field to the point that these systems are ready for client training .
  • A Field Engineer also may provide customer training.

  • Manages own time to perform within defined schedule
  • Interfaces with assigned project manager and client contacts
  • Interfaces with all Tech-Ops and Engineering staff in the commissioning process
  • Responsible for redlining CAD documentation for as-built purposes
  • Responsible for communicating punch items to project manager
  • Responsible for IP configuration of all AV devices residing on a network
  • Responsible for filling out IP tables and storing these on the project server
  • Advanced capabilities for audio system setup and gain structure
  • Advanced capabilities for video system setup
  • Advanced capabilities for troubleshooting
  • Responsible for managing versions and storing final DSP code on the project server
  • Works with the programmer to ensure that latest code version is stored on the project server
  • Assists the project manager with handling client requested changes to scope (change orders)
  • Works with programmer to define audio system controls
  • Assists technicians with field questions and clarifications
  • Responsible for completing commissioning QC checklists
  • Responsible for rack testing and escalating and resolving issues with equipment
  • Responsible for field testing and escalating and resolving issues with equipment and programs
  • Provide assistance to service technicians
  • Provide training on AV systems to clients
  • Perform other tasks as requested by Director of Technical Operations
  • Physical Working Environment :

  • Client project worksite and office environment
  • Travel to client project sites is required.
  • What do we require from you? Job Qualifications : Education / Certifications :

  • General CTS preferred
  • Able to study towards and obtain CTS-I within 3 years of taking position
  • Required / Desired Knowledge, Experience and Skills :

  • A thorough, demonstrable understanding of systems integration techniques
  • Skilled in the programming of audio DSP units from multiple vendors
  • Skilled in the loading of Crestron and AMX code and user interfaces
  • Understands basic IP networking
  • Can create customer training presentations in PowerPoint if required
  • Troubleshooting ace
  • Likes to travel
  • Able to multi-task
  • Excellent customer facing skills
  • Experience with a variety of video products is required. Typical manufacturers include but not limited to : Crestron, AMX, Extron, Polycom, Cisco, NEC, LG, Samsung, Lumens, TVOne, Biamp, Q-Sys, Shure, Clearone, etc.
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