Assistant General Manager
Tavern on the Green & Hillside Events
Abbotsford, British Columbia, Canada
14h ago

We are currently seeking an Assistant General Manager to join our community at Tavern on the Green, at the Ledgeview Golf Club.

Reporting to the General Manager, the Assistant General Manager leads by example to uplift staff during the busy moments we experience in our fast-paced environment.

The Assistant General Manager ensures that the establishment operates efficiently and that every customer has a positive and pleasant dining experience.

Responsibilities of this role include, but are not limited to :

  • Maintaining positive working relationships with all Company employees to foster and promote a cooperative and harmonious working environment which will be conducive to maximize employee morale, productivity and efficiency / effectiveness
  • Providing a positive image of the Joseph Richard Group culture and upholding high industry standards
  • Overseeing and managing all areas of the restaurant and making decisions reflected in the importance to guest service
  • Holding all employees accountable for service standards, performance, and appearance
  • Ensuring guest satisfaction in all areas of food, service, and environment
  • Communicating with the team through daily log outs and updates
  • Developing and maintaining relationships with guests to encourage repeat visits
  • Reporting and recording all repair and maintenance issues in a timely manner
  • Ensuring financial and payroll related administrative duties are completed accurately, on time, and in accordance with Company policies and procedures
  • Maximizing bar profitability by ensuring correct pouring and recipes are followed
  • Understand scheduling based on budget and sales forecast and staffing and maintaining shifts accordingly
  • Control operational costs and identify areas of opportunity to improve profitability
  • Implementing policies, systems and routines that will maintain restaurant operations
  • Ensuring financial and payroll related administrative duties are completed accurately on time and in accordance with company policies and procedures
  • Ensuring each shift is staffed appropriately to meet budget and understand the scheduling process based on budget and sales forecast
  • Auditing staff performance and providing feedback
  • Creating detailed reports on weekly revenues and expenses
  • Onboarding and training of new and current employees
  • Working Conditions :

  • Hours and shifts may vary
  • Must be available to work evenings, weekends, and holidays
  • The Perks :

  • Staff discount at all JRG locations and discounted meals during shifts
  • Competitive pay
  • Opportunity to participate in the Company’s Extended Health Benefits Plan after 6 months of employment
  • Access to ongoing training and development through Joseph Richard University (JRU)
  • Opportunity for advancement throughout all JRG establishments and divisions
  • Opportunity to participate in the JRG Join Us Employee Referral Program
  • Requirements

  • Serving It Right Certification
  • 1+ years' experience in hospitality management including overseeing a dining operation, building relationships with guests, and balancing seating capacity
  • Joseph Richard Group food and beverage testing
  • Exceptional understanding and promotion of the JRG Mission Statement, Philosophy and Service Standards
  • Positive, can-do attitude
  • Ability to multi-task
  • Strong communication and organizational skills
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