Audio/Video Lead Technician
London Drugs
Lethbridge, Canada
1h ago

Not just a job - a community - a partnership - a team

You’ll experience them all with the TLD and CustomWorks team.

As rapidly growing Corporate sub divisions of London Drugs, TLD Computers Group has been a leader in Corporate IT solutions in Western Canada for over 30 years and CustomWorks Group has been designing, supplying and installing innovative Audio Video Commercial Systems and Multi Residential Solutions for over 20 years.

Working alongside each other as sister organizations, TLD and CustomWorks create a distinctive , integrated group of professionals that work as a team.

We offer unique expertise in IT and AV fields in one source, with the best technology solutions for our customers.

We are seeking innovative, customer focused people to join our team! Our Lethbridge, Alberta branchcurrently has opportunities for :

Audio / Video Lead Technician

This role focuses on installing, leading and driving of Onsite Audio Video (AV) installation projects for CustomWorks, with participation in the design and deployment of said projects.

It requires thorough knowledge of AV technology and an ability to lead a crew with attention to detail to deliver quality completion of AV solutions.

Key responsibilities include :

  • Support CustomWorks and TLD Account Managers and Management in presales activities.
  • Offer top-level professional and timely support to all CustomWorks clients.
  • Coordinate with the sales, services, and operational divisions of CustomWorks and TLD to ensure timely delivery of technical support and services to CustomWorks clients.
  • Be available for out-of-town travel in order to meet or provide support and services to clients.
  • Manage the onsite teams which may include CustomWorks and TLD staff as well as Contractors hired to assist with projects.
  • The successful candidate should possess the following :

  • Minimum 3 years’ experience in installation / commissioning of AV Systems and leading a crew.
  • AV Control System platform certification or related work experience.
  • Ability to setup, test, calibrate and commission equipment and services required to produce fully functional systems, including but not limited to video displays, screens, cameras, switchers, scalers, processors, transmitters, receivers, interfaces, microphones, mixers, amplifiers, controls, and other active and passive device.
  • Possession of a Technical College Degree or Certificate or comparable experience.
  • Must have the ability to read and interpret schematic diagrams and drawings.
  • Experience with Crestron, Extron, Biamp, & BSS audio product.
  • A strong knowledge of audio / video networking equipment and wiring.
  • A strong knowledge in current electronics and their functions overall.
  • Experience in audio / video custom installations (presentation, conference, digital signage, audio and more).Experience in residential & commercial construction environments.
  • Experience in low voltage installations.Experience in communications and security wiring installations.

  • A strong knowledge in the use of standard and power tools.
  • Demonstrate good interpersonal skills when dealing with customers, staff, and management.
  • A strong commitment to produce the highest quality of workmanship, craftsmanship, and general customer service.
  • Highly organized and able to multitask effectively and work under changing priorities.
  • We offer advancement opportunities through our promote-from-within policies, salaries commensurate with experience. We offer a comprehensive benefits program including :

  • Comprehensive medical, dental, prescription drug and vision coverage for you and your family (Ensuring you and your family are taken care of)
  • Employee Discount Program (Sharing our success)
  • Ongoing In-House Training & Education Courses (Lifelong learning)
  • Employee Family Assistance Program (Free confidential counselling)
  • Employee Recognition Program (Tangible rewards for great work!)
  • Employees will be scheduled 40 hours per week and will typically work Monday to Friday with flexibility to work evenings and weekends to meet project requirement / timelines.

    If you possess the necessary skills and expertise and would like to join an exciting team of professionals,

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