Cashier (Avalaible night & Week-end)
Laura Canada
Laval, QC, CA
10h ago

Role Summary

cash desk and preparing outgoing merchandise. Provides exemplary service to all customers.

Critical Functions

  • Provides exemplary customer service at cash desk (stop, drop and serve when a client needs assistance, manage line-up, acknowledge clients in line, fold and handle merchandise with care, thank the client, walk around counter to hand the purchase to client).
  • Captures all relevant customer information including emails and enter them into the CRM (Customer Relations Management) system.
  • Promotes effectively the loyalty program to all customers.
  • Promotes and executes Customers Orders.
  • Handles customer issues / questions related to returns, customer orders or exchanges in a professional and positive manner.
  • Unpacks and accurately verifies all incoming merchandise, steaming where necessary and removing excess tags in a timely manner.
  • Is responsible in maintaining the cash desk clean and organized.
  • Executes all P.O.S. procedures accurately and efficiently (i.e. refunds, transfers, customer orders, etc.).
  • Controls all cash handling and adheres to LP policies and procedures (i.e. float counts, deposits, etc.).
  • Places a sense of urgency in executing administrative requirements as directed (i.e. extracting communications received via email, customer orders, supply orders, etc.).
  • Requirements

  • Experience in a retail environment preferred
  • Sense of urgency
  • Basic computer skills
  • Conducts oneself in a professional manner.
  • Demonstrates initiative on an ongoing basis.
  • Positive attitude and confident
  • English and / or French as required
  • Apply
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