Digital Strategist - TELUS Digital
TELUS International
Toronto, ON, CA
19d ago


Be a part of a transformational journey with innovative talent and leading edge technologies.

Join our team

We’re a customer-driven and product-minded team within TELUS, responsible for our company’s digital evolution. We simplify the path to production so teams can focus on what matters most.

TELUS Digital’s mission is to make life easier for millions of customers - and for our team. We build smart, customer-centric and data-

driven experiences for, and the My Account app.

Our team includes a passionate group of strategists, UX and visual designers, full stack developers, content managers, scrum masters, testers, product owners, people experience specialists, and other digital experts.

Here’s the impact you’ll make and what we’ll accomplish together

As a Digital Strategist, you will combine customer insights, global and local trends, and business needs to evolve our plans and shape the digital landscape, ways of working, and culture within and beyond our team.

This role is also an exceptional opportunity to stretch yourself, continue to build new skills, and accelerate your career.

Here's how

You will be instrumental in continuing to drive digital transformation at TELUS by :

  • Shaping and influencing the overall digital strategy and roadmap for TELUS
  • Ensuring that a customer-first approach is brought to life
  • Building strong partnerships with key strategic stakeholders, including project leads and vendors
  • Collaborating with key stakeholders within, and outside of Digital to translate complex customer and technology challenges and opportunities into meaningful business stories
  • Qualifications

    You're the missing piece of the puzzle

  • Experience in defining business strategy and a passion for using technology to drive business outcomes
  • Strong facilitation and presentation skills with the ability to communicate broad strategic initiatives to various internal audiences
  • Exceptional ability to simultaneously tackle multiple projects and challenges with enthusiasm
  • Experience navigating and partnering with a large and diverse stakeholder mix
  • Ability to develop and articulate succinct business rationale supporting recommendations
  • Well known for rolling your sleeves up and get things done, while driving sustainable positive impacts for our team, customers and the business
  • Great-to-haves

  • Experience in strategy or management consulting roles
  • Familiarity with communications or high tech industries
  • Understanding of digital landscape and customer trends
  • Bachelor of Commerce or Computer Science degree preferred
  • Who is TELUS? We're a high-performing team of individuals who collectively make TELUS one of the leading telecommunications companies in Canada.

  • Our competitive consumer offerings include wireline, wireless, internet and Optik TV™. We also deliver a compelling range of products and services for small, medium and large businesses;
  • and have carved out a leadership position in the health, energy, finance and public sector markets with innovative industry specific solutions.

    Everyone belongs at TELUS. It doesn’t matter who you are, what you do or how you do it, at TELUS, your unique contribution and talents will be valued and respected.

    Because the more diverse perspectives we have the more likely we are to crack the code on what our customers want and our communities need.

    Do you share our passion? At TELUS, you create future friendly® possibilities. At TELUS, we are committed to diversity and equitable access to employment opportunities based on ability.

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