Seasonal - Gate Attendant
RONA
Edmonton, Alberta
4d ago

Description

Job Overview : Maintains Gate Person Systems and the overall appearance and standards of the yard and warehouse. Verifies all items leaving the yard.

Performs routine re-stocking and housekeeping of yard and warehouse while providing exceptional customer service.

Responsibilities include, but are not limited to :

  • Maintains Gate Person Systems
  • Operates the gate in an efficient and friendly manner
  • Provides an exceptional level of customer service, internally and externally
  • Communicates in a professional manner with all yard staff
  • Directs customers to location of material, notifies Order Builders of customers requiring additional assistance
  • Maintains quality assurance and inspects all products prior to loading
  • Assists with the loading of customer vehicles
  • Upon customer’s exit, ensures customer’s paperwork is complete and quantities match receipt
  • Maintains quality assurance and inspects all products prior to loading
  • Monitors customer returns coming into yard, checking condition, ensuring payment and completing "return through warehouse" form in absence of Order Picker.
  • Refers questionable returns to Supervisor.

  • Maintains warehouse, ensures area is well stocked, tidy and kept free of debris. Levels all lumber piles, disposes of tarps, bands and staples immediately.
  • Puts stock into proper location immediately.

    Requirements : Qualifications :

  • Position requires the incumbent to present a professional image to the customer at all times.
  • Position requires the ability to identify products, to apply grading standards and tally lengths.
  • Position requires good communication and interpersonal skills to deal effectively with customers and handling difficult situations.
  • Position requires an individual who is personable, positive and willing to provide assistance.
  • Position requires an individual who has a commitment to doing a job thoroughly and well, requiring limited follow-up and monitoring.
  • Position requires the ability to locate product in the store.
  • Position requires knowledge of the services RONA provides to the customer.
  • Ability to safely operate Gate Systems
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