Manager or Senior Manager – Digital & Emerging Technology (D&ET)
Ottawa, Ontario, Canada
2d ago

From strategy to execution, the Digital & Emerging Technologies practice (D&ET) at EY provides a full range of technology consulting services to help our business and government clients implement new ideas that help achieve their mission outcomes.

D&ET is challenging industries and requiring leaders to embrace new technology capabilities for a strong competitive advantage and to further deliver scalable business value.

We deliver real change and measurable results through our diverse, high-performing teams, quality work at the highest professional standards, operational know-how from across our global organization, and creative and bold ideas that drive innovation.

The Opportunity

To effectively deliver value for money and support stakeholders to achieve benefits, the public sector and government organizations need to leverage technology solutions to achieve their mission outcomes.

We are seeking a Manager or Senior Manager for our Digital and Emerging Technologies (D&ET) practice, working specifically with our Government and Public Sector (GPS) industry team.

In this role, you will support our clients’ ambition of making their business units more effective and efficient and, where required, provide services in connection with the development and implementation of technology solutions.

This position falls within our Technology Consulting team, which helps our clients enhance the effectiveness of Operations functions by assisting them as they shift their emphasis from transaction-level control, processing and reporting to more value driven, decision support and analytics.

We enable our clients to achieve their mission of providing value for people and businesses in Canada, delivering essential public services, and helping those in need.

EY is helping our government to build a better working world.

Your Key Responsibilities

As a Senior Manager or Manager, an important part of your role will be to actively establish, maintain and strengthen internal and external relationships.

You'll also identify potential business opportunities for EY within existing engagements and share these with your team members as appropriate.

Similarly, you'll manage projects, anticipating and identifying risks within engagements and sharing any issues with senior members of the team.

As an influential member of the team, you'll help to create a positive learning culture, coach and counsel junior team members and help them to develop.

Demonstrate a thorough understanding of complex strategy concepts, including considering the disruptive trends which are prevalent in today’s economy and how they might apply to government problems and challenges.

  • Deliver quality services. Value and model excellent client service by establishing goals and implementation plans to achieve high quality deliverables within expected timeframes.
  • Monitor progress manage risk and keep key stakeholders are kept informed about progress and expected outcomes.

  • Develop and maintain productive relationships with client management. Focus on deliverables and client business priorities.
  • Manage expectations of service and scope. Understand the client's industry and recognize key performance drivers and business trends.

  • Develop people. Provide constructive on-the-job feedback / training. Foster an innovative and team-oriented work environment.
  • Coach younger team members and support their career development.

  • Demonstrate high level of technical and professional knowledge and quickly assimilate new knowledge. Keep up-to-date with current developments and trends in consulting services capabilities and industry knowledge, particularly around emerging technologies.
  • Get involved in the development of points of view and market visibility opportunities.

  • Generate new business opportunities. Understand Ernst & Young and its service lines and actively assess / present ways to serve clients.
  • Develop long-term client relationships and networks.

    Skills and Attributes for Success

  • You will spend most of your time moving the clients forward in their strategic objectives.
  • Deep understanding of emerging technologies, coupled with a functional mindset to be able to speak confidently to clients about both business and technical requirements
  • Strong interpersonal, communication and presentation skills
  • Strong analytical mindset in terms of taking abstract questions and issues and structuring them into manageable, specific work streams
  • Demonstrated consistency in values, principles, and work ethic
  • Strong project management skills
  • To qualify for this role, you must have

  • Government of Canada Security Clearance (minimum Reliability, preferred Secret or Top Secret)
  • Strong academic record including a bachelor's degree and a minimum of 5-10 years’ experience in industry or with a recognized consulting firm
  • Experience in delivering projects that cover the full technology life cycle of assessment, design and implementation
  • Technology and strategy consulting experience with large government organizations and / or private clients, selling and delivering successful, high-impact strategy projects
  • For a Manager, a minimum of 5 years of experience in industry (Public Sector / Government) or with a professional services firm along with a successful track record in technology transformation space as a business consultant
  • For a Senior Manager, a minimum of 8 years of experience in industry (Public Sector / Government) or with a professional services firm along with a successful track record in technology transformation space as a business consultant
  • Experience managing staff on multiple projects and providing direction to team members
  • Strong analytical, interpersonal and communication skills
  • Experience in public sector and government
  • Ideally, you’ll also have

  • Depth of knowledge in the government and public sector industry
  • Bilingual in both, French and English languages is an asset
  • A willingness to travel to meet client needs (when it is safe)
  • What we look for

    We’re looking for people that are passionate about technology, at the top of their game, but who would like to continue to grow their subject matter expertise and help others around them achieve their potential.

    If you have a passion for assisting government organizations achieve their full potential and working with some of the highest performing teams, this role is for you.

    What working at EY offers

    At EY, our Total Rewards package supports our commitment to creating a leading people culture - built on high-performance teaming - where everyone can achieve their potential and contribute to building a better working world for our people, our clients and our communities.

    It's one of the many reasons we repeatedly win awards for being a great place to work.

    We offer a competitive compensation package where you’ll be rewarded based on your performance and recognized for the value you bring to our business.

    In addition, our Total Rewards package allows you decide which benefits are right for you and which ones help you create a solid foundation for your future.

    Our Total Rewards package includes a comprehensive medical, prescription drug and dental coverage, a defined contribution pension plan, a great vacation policy plus firm paid days that allow you to enjoy longer long weekends throughout the year, statutory holidays and paid personal days (based on province of residence), and a range of exciting programs and benefits designed to support your physical, financial and social well-being. Plus, we offer :

  • Support and coaching from some of the most engaging colleagues in the industry
  • Learning opportunities to develop new skills and progress your career
  • The freedom and flexibility to handle your role in a way that’s right for you
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