Restaurant Onboarding Specialist- Bilingual French/English
SkipTheDishes
Winnipeg, MB, Canda
19h ago

Description

We have something other delivery apps don’t have : exclusive partnerships with some of the largest and most popular restaurants in Canada.

More and more brands each day, both independent and national chains, choose to deliver with Skip. With your passion for building and managing long-lasting relationships, you’ll help us continue to expand our reach while setting our partners up for success.

You’ll also create continuous, irresistible value that keeps everyone satisfied.

SkipTheDishes is looking for individuals with expertise and passion for training and providing support to ensure that new restaurants are set up for success on Skip’s network.

As part of the Restaurant Success team you will be responsible for providing support to newly onboarded restaurants across the network.

What you’ll be doing :

  • Onboard and coach restaurants and franchises on the best use of the network’s tools and best practices
  • Give expert level advice to support restaurants reaching their full potential on the network
  • Coordinate, schedule and manage training appointments with restaurant partners
  • Maintain open channels of communication between teams to enhance and improve the onboarding process
  • Build and maintain impactful relationships with new restaurant partners
  • Explain complex ideas at a level appropriate to the audience
  • Use effective techniques to explicitly understand partners needs
  • Effectively articulate the advantages and value of products, services, ideas or plans to partner restaurants.
  • Handle and respond to objections
  • People we’re looking for :

  • Are passionate about enhancing the capabilities of Skip’s restaurant partners
  • Ability to communicate fluently and professionally in both English and French
  • Experienced managing multiple projects with urgency in a fast-paced environment
  • Able to engage throughout the training process and maintain excitement once our partner goes live on the Skip Network
  • Have a great attitude and are proven self-starters
  • Keep hustling and are able to work through rejection
  • Thrive in a rapidly changing environment
  • Proactively seek to find creative solutions to grow and learn
  • Be a strong communicator and an effective relationship builder
  • Have experience in a sales-like environment
  • Apply
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