Service Advisor - Truck Shop
Charger Logistics Inc.
Dorval, Quebec
6d ago

Job Description

Charger Logistics Inc. is a world-class asset-based carrier with locations across North America. With over 20 years of experience providing the best logistics solutions, Charger Logistics has transformed into a world-class transport provider and continues to grow.

We are currently looking to add a motivated individual able to work in a fast-paced environment to join our Shop / Maintenance team at our Dorval, QC office.

Job Duties :

  • Coordinate in a busy truck service department and service operation.
  • Prepare and prioritize work orders and schedule service appointments accordingly.
  • Handle and respond to inbound calls for both internal and external repairs / service.
  • Provide customer estimates as required
  • Assign service work orders to the mechanics and shop team.
  • Monitor efficiency, productivity, and quality of workmanship
  • Review expense reports from mechanics and forward them to the Maintenance department for approval.
  • Work closely with the trailer shop, the parts department, sales, and corporate groups, as required
  • Review all open service work orders in the system and ensure all the costs have been accounted for.
  • Provide accurate and real-time status on all work being performed in the shop.
  • Work with a positive and professional attitude and communicate effectively and efficiently with customers
  • Requirements :

  • Strong computer skills, with intermediate abilities in Microsoft Office, specifically Excel.
  • Must have had a minimum of 1+ years in a coordination role in the service and repair industry.
  • Strong mechanical background in all phases of truck / trailer repair and maintenance.
  • College program in Truck and Coach / Automotive / Mechanical, or equivalent, is preferred.
  • Excellent communication skills in English, both written and verbal.
  • Ability to multi-task and thrive in a fast paced, dynamic work environment
  • Benefits :

  • Competitive Salary
  • Healthcare Benefit Package
  • Career growth
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