Under general direction and guidance from the Director, Facility Management Office, this role will be responsible for management of the day-to-day Facility Management Office Quality & Compliance team operations.
The Manager, Facility Management Office is accountable for leading & executing projects, data verification, reporting and analysis;
and assists in the review, development and implementation of related processes and initiatives.
KEY DUTIES & RESPONSIBILITIES
Assist the Director, Facility Management Office in the implementation of strategic objectives and innovations
Lead, monitor, continuously improve and report on ECE program to internal and if required, external stakeholders.
Manage, coach and mentor junior staff and is responsible for hiring, training and managing performance of the staff.
Execute quality & compliance team activities that support the quality compliance contractual obligations.
Interface with BGIS Canada management and client management to identify applicable regulatory and compliance requirements and ensure accurate understanding of those requirements between BGIS Canada and the client.
Manage vendor relationships and performance
With guidance, assists in the review of related processes by conducting compliance process capability studies to identify, improve and correct process inefficiencies and inaccuracies;
reviewing process documentations and speaking with relevant stakeholders to understand and identify process improvement opportunities.
Provides input for planning, development, execution and improvement of compliance-related processes and programs
Assists in the implementation of compliance-related processes through activities such as coordination of process implementation with relevant stakeholders, process documentation, providing contents to presentations, etc.
Reviews compliance data and identifies process inefficiencies and inaccuracies.
Maintains current knowledge of compliance requirements of external organizations to assist with related initiatives
Identify any quality, compliance and contractual issues and communicate them to the appropriate BGIS Canada and customer management teams.
Work with those teams to resolve any identified issues.
Complies with all company policies and procedures and adheres to company standards.
Be responsible, with guidance for the delivery of projects, from inception to completion, including document management, change of scope, scheduling, cost control, quality management, regulatory and environmental compliance, communications, risk management, procurement, approvals, planning & design.
Monitor to ensure BGIS Canada is compliant with all regulatory and quality requirements for the scope of work that BGIS Canada performs at each of the sites.
Offer value-added solutions by providing cost-beneficial alternatives.
Work closely as part of the Facility Management Office team to ensure continuous improvement by recommending, promoting and implementing process / work flow improvements for both BGIS Canada and the customer to ensure the successful delivery of the team’s program and projects.
Other duties as assigned
EDUCATION, JOB-RELATED YEARS OF EXPERIENCE & QUALIFICATIONS
MINIMUM EDUCATION : University graduation or professional certification (e.g. P. Eng, CMA, CGA or equivalent courses)
JOB-RELATED EXPERIENCE : More than five years up to ten years
Knowledge & Skills
Bachelor’s Degree in business or related field of study.
BGIS Canada processes familiarity
Demonstrated organizational, project planning and management skills
Technical writing skills
Good writing and verbal communication skills
Good training and presentation skills
Effective public speaking skills
Strong analytical and problem solving skills
Ability to develop, analyze and understand complex processes
Sound judgment skills based on observation of objective evidence
Ability to perform with minimum direct supervision
Understanding of compliance requirements of relevant external organizations.
Strong proficiency in MS Excel, PowerPoint and Word.
Bilingualism in French and English considered an asset
Licenses and / or Professional Accreditation