Function Note : Duties & Responsibilities Recognize and greet all guests with eye contact (Use the 10 / 5 Rule. Acknowledge, smile or nod at 10ft.
Verbal greeting at 5 ft. away) Check with Supervisor upon arriving for your shift to receive instructions for your primary job responsibilities for the particular shift.
Depending on your primary role for your shift, the following tasks will be assigned by your supervisor : Assist with expediting food from the kitchen line and deliver to the tables in restaurants.
Assist as a buffet attendant during days / nights when buffets are offered in any of our restaurants. Assist servers as needed with guest requests orders to ensure a quick pace of service and guest satisfaction.
Ensure all tables are presentable with clean china, glassware, silverware and linen. Set and clear tables in restaurants in a timely manner.
Ensure all items needed are kept in stock throughout shift. At end of shift, ready restaurant by cleaning, polishing, restocking, reorganizing in order to be ready for next shift.
Must have a thorough knowledge of restaurant dynamics ie : table placement, open and closing procedures and general knowledge of menu item syllabus.
Ensures the well-being of our guests and team members by being alert to and reporting potential hazards. Models all Deerhurst Resort Standards while caring for the guests, colleagues, and owners Comfortable making responsible decisions and develops recommendations for effective problem solving.
Requirement Note : Skills, Abilities & Attributes Guest oriented with a sincere, helpful, caring and friendly personality.
Able to take initiative within given guidelines. Pays precise attention to detail, order and cleanliness. Fast paced, energetic, outgoing, quick on their feet.
Has exceptional energy, flexibility and professionalism. Has effective communication skills (verbal, listening, writing).
Must be confident in attending to guest tables and delivering food to tables. Able to identify problems and make recommendations for improvements.
Work well in a team environment, as well as independently Is flexible with their schedule, able to work long hours, shift work, evenings, weekends and holidays as business levels require.
Able to exert up to 50 pounds of force occasionally, and / or 20 pounds of force frequently or constantly to lift, carry, push, pull, or otherwise move objects.
Education & Experience Food and Beverage experience an asset Fine Dining experience an asset, but not required Must be at least 16 years or older