user support technician
HeyRam Consulting Ltd.
Surrey, BC, CA
4d ago
source : Job Bank

Specific Skills

  • Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced
  • Provide advice and training to users in response to identified difficulties
  • Collect, organize and maintain a problems and solutions log for use by other technical support analysts
  • Supervise other technical support workers in this group
  • Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
  • Initiative
  • Effective interpersonal skills
  • Team player
  • Client focus
  • Organized
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