Manager, Sales Operations
Toronto, ON, CA
3h ago

Why you’ll love Softchoice :

We are a technology company that equips organizations to be agile and innovative, and for their people to be productive, creative and happier at work.

That means moving them to the cloud, helping them build the workplace of tomorrow, and enabling them to make smarter decisions about their technology portfolio.

By doing these things, we create success faster and in circumstances otherwise not possible.

We stand proudly for our people and support their success through career development and advancement. We are recognized and respected for our culture of inclusion and belonging, continuously striving to do what’s good for our people and communities.

The impact you’ll do :

If you are passionate about bringing your sales process and enablement expertise to drive meaningful impact on a leading IT Solutions and Services Provider in North America, then the Manager of Sales Operations role at Softchoice is for you!

We are looking for an experienced leader to drive the ongoing evolution of our sales process and sales management process.

As our Manager of Sales Operations, you will leverage your strong problem-solving skills, business acumen and process management expertise to improve existing processes and create new processes in support of Softchoice’s commercial model.

You will achieve this through leadership and engagement at all stages of process development and deployment, from concept through adoption and continuous improvement.

At Softchoice, we are constantly looking for ways to better serve our clients and to unleash the potential of our people.

You will play a crucial role in enabling that by managing a sales operations team that’s focused on driving process improvements for our sales team.

What you’ll do :

  • Lead and develop a team of sales process and enablement professionals
  • Responsible for the development and continuous improvement of Softchoice sales processes and sales management processes across multiple channels
  • Partner with technical teams to design, develop, test, and deploy technology solutions to support sales processes and sales management processes
  • Create and maintain related process documentation and training materials
  • Drive adoption through the development and deployment of closed-loop KPI metrics
  • Facilitate sales process and sales management process onboarding for sales leadership and serve as the focal point for ongoing process support
  • What you’ll bring to the table :

  • Strong leadership and experience driving change initiatives
  • Naturally curious and creative; driven to solve business problems
  • Expertise in aligning business needs with process development and technical requirements
  • Strong business acumen, critical thinking, and project management skills
  • Strong relationships management skills across all organization levels
  • Ability to work in a complex environment, where attention to detail is critical
  • Exceptional written and verbal communication skills
  • Highly proficient in, Power BI, Excel and PowerPoint
  • 7+ years in a Sales Operations, Process or Enablement role
  • All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability.

    Why people love working here :

  • Softchoice has been recognized as a Best Workplace in Canada by the Great Place to Work Institute for 16 consecutive years.
  • Softchoice has been certified as a Great Place to Work in the United States for several years.
  • We offer meaningful work and opportunities for career growth.
  • Our team members have 2 paid volunteer days per year to give back to a cause of their choice.
  • We offer an opportunity to build a career in the technology industry.
  • We have raised over $3 million through Softchoice Cares, our grassroots fundraising organization.
  • Inclusion & Equal opportunity employment :

    We are an equal opportunity employer committed to diversity, inclusion & belonging . People seeking employment at Softchoice are considered without regard to any protected category including but not limited to, race, color, religion, national origin, age, sex, marital status, ancestry, disability, veteran status, gender identity, or sexual orientation.

    Require an accommodation? We are ready to help :

    We are proud to provide interview & employment accommodation during the recruitment and hiring process. If you require any accommodation to apply or interview for a position, please reach out directly to asktalentacquisition softchoice.

    com. We are committed to work with you to best meet your needs.

    Our commitment to your experience :

    We are committed to the safety of all candidates and team members. With that in mind, we have implemented virtual interviewing for everyone.

    We understand that you may need to interview with distractions around you (such as children or furry friends) and we will most likely be doing the same.

    Before you start with us, we will conduct a criminal record check, verify your education and check your references.

    When you join Softchoice, we will onboard you remotely. Don't worry. It's quick, simple and you'll be connected with your new team in no time.

    Job Requisition ID : 3528

    EoE / M / F / Vet / Disability


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