Manager, Claims Procurement
6d ago

We are currently seeking a Procurement Manager to join our Claims team. The overall aim of the role will be to achieve sustainable competitive advantage for Aviva Canada.

This will be achieved by leading and designing the development, implementation & ongoing management of market leading third party vendor strategies that support the overall business objectives.

Will require the use of initiative to engage and influence key internal customers and external suppliers up to President level.

The role will require a degree of considered risk taking (within any guidelines and governance process) and the effective management of change.

The leadership of cross-functional teams will be necessary to provide group understanding, buy in and best fit’ supply solutions.

Ensure supply solutions are aligned and appropriate to both internal and external customer markets.

To champion the claims philosophy and claims supply chain.


  • Lead the design and implement market leading supply chain strategies to optimize cost and customer service within their area of responsibility
  • Effectively manage the performance of all vendors establishing where appropriate programs of continuous improvement. (KPIs, audits, scorecards).
  • Identify and implement opportunities for technology and process improvement

  • Prepare an annual business plan relating to supplier projects and expenditure; annual objectives resourcing and investment.
  • Secure additional resource where required

  • Influence key vendors to deliver, innovate and provide the best possible service. Ensure effective and appropriate vendor selection and contracting processes are in place to select the best suppliers for Aviva and manage any reputational or financial risk
  • Champion the use of third party suppliers across the Aviva business, ensuring all key stakeholders are bought into all strategies and solutions.
  • Effectively manage the change of new processes and solutions across the business

  • Report as required on the performance of suppliers and performance against any targets agreed
  • Required Knowledge, Skills and Experience

  • College certificate in procurement or supply chain management preferred, but not required
  • A minimum of 3 years of experience working as a Purchasing Manager within a large, enterprise organization
  • Experience of different insurance functions and sectors of industry would be an asset
  • Experience of planning and managing change. Interpersonal and Influencing skills, with a good understanding of supply management and working with suppliers
  • Ability to work independently, taking the initiative and make things happen. Somebody who is not afraid to take the lead
  • Team player
  • Aviva Canada is committed to providing accommodations for people with disabilities during all phases of the hiring process including the application process.

    If you require an accommodation because of a disability, we will work with you to meet your needs. Applicants need to make their needs known in advance.

    If you are selected for an interview and require an accommodation, you are encouraged to advise the Talent Acquisition Partner who will consult with you to determine an appropriate accommodation.

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