Content Research Specialist
ApplyBoard
Kitchener, ON
2d ago

Responsibilities :

  • Review legal contracts to ensure partner schools are promoted accordingly
  • Conduct research to extract program and school requirements
  • Review data for deficiencies and update information in response to research findings
  • Collate, verify accuracy, and sort both external and internal information to prepare for computer entry
  • Work with ApplyBoard’s partner schools (emails, calls, meetings) to build relationships, clarify, verify, and resolve ambiguities and ensure school and specific program requirements are detailed and consistent
  • Clarify processes when required
  • Create school pages, program web pages, write descriptions, and categorize programs to accurately represent partner schools
  • Communicate school information across appropriate teams within ApplyBoard
  • Work cross functionally to respond to program and school inquiries and requests
  • Participate in partner school information sessions and workshops
  • Assist team leads and management to provide feedback for process improvement
  • Preferred Qualifications :

  • Proficiency in proofreading / editing text to ensure spelling and grammatical precision
  • Experience or education in qualitative research methods preferred
  • Working knowledge of Google spreadsheets, Microsoft Word and Gmail
  • Flexible and adaptable; someone who thrives in a fast-paced, collaborative environment
  • Exceptional interpersonal, verbal, and written communication skills
  • Aptitude for prioritizing tasks with an attention to detail
  • Ability to work independently to complete data entry tasks and maintain up-to-date records of program requirements
  • Ability to work cross-functionally to ensure information consistency and quality
  • Adept researching and problem-solving capabilities
  • Associates or Bachelor's degree an asset
  • What we offer :

  • The opportunity to have an impact on a product that is positively affecting change to thousands of students lives every day
  • Working alongside a brilliant and globally diverse team that is the fastest growing in the Waterloo region
  • Great compensation and benefits package to keep you healthy and happy!
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