System Administrator
Industrial Alliance Insurance and Financial Services Inc.
19d ago

Working at iA Financial Group


We consider our employees to be our most important investment and we have a lot to offer them. Find out more about iA.

Reporting to the VP, Technology - Infrastructure Team, the System Administrator is part of a core group of technical professionals that are responsible for the entire corporate IT infrastructure at iA Wealth.

Roles and Responsibilities :

  • Network Administration support and maintenance
  • Administration of the following :
  • Microsoft Active Directory and Windows Server.
  • Azure & web server.
  • VMWare (including deployment).
  • Management of enterprise backups and replication processes.
  • Keep informed of emerging and developing technologies in IT.
  • Support file servers.
  • Maintain system efficiency and make recommendations for future upgrades.
  • Create and maintain full documentation of all systems, applications configurations.
  • Assist with troubleshooting of network problems and monitor network & system performance.
  • Provide end-user support for any technical questions, resolution, and support for all operating systems.
  • Interact with vendors on an ongoing basis to investigate new equipment and services.
  • Assist other team members in the implementation of new and existing solutions.
  • Provide backup to other members of Technical Services team. Special Working Conditions :
  • After hours on-call support (as required).
  • Occasional travel to branch offices (estimated 1-2 days per quarter).
  • Qualifications

  • Post-secondary education in Information Technology, Engineering, Computer Science.
  • 5-7 years work experience in IT, including 3 years as a System Administrator, ideally within financial services.
  • Experience with Windows Active Directory - understanding of the services provided by Active Directory, including Kerberos and LDAP.
  • SAN management and replication related experience.
  • Must have hands-on experience with deploying virtualized solutions (VMWare, HyperV).
  • Excellent knowledge of backup and recovery process. CommVault experience is an asset.
  • Excellent knowledge / familiarity with Exchange, FTP, Web Servers (IIS, Apache)
  • Excellent knowledge of DNS (A records, CNAMES, MX records, Authority Section, TTL values).
  • Familiarity with a wide variety of network solutions, standards and protocols.
  • Cloud services experience (Azure, AWS) or certifications an asset.
  • Self-motivated, highly organized, go-getter mentality and capable of operating effectively on both independent tasks and group-related projects.
  • Proven trouble-shooting skills.
  • Good written and oral communication skills - ability to communicate technical info and ideas so others will understand.
  • Positive attitude and solid customer service skills are essential.
  • Ability to make appropriate decisions considering the relative costs and benefits of potential actions.
  • Ability to manage multiple conflicting priorities, commitments and projects.
  • Strong written and oral communication skills.
  • Team player.
  • Ability to manage multiple tasks and projects.
  • Apply
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