Customer service representative
ATOUT Recrutement
Grand Montréal
1d ago

TITRE DU POSTE

Customer service representative

DESCRIPTION DU CLIENT

Fashion Industry 40 Years was once called Fame Jeans 4 offices NY, LA ,China,Montreal

Client of Jeff Harris September 2017 4 Temp mandates and 5 permanant Mandates

DESCRIPTION DU POSTE

We are looking for a customer service representative for our well-known client based in Montreal.

TNE COMPANY

Well-known Montreal based international designer, importer and distributor of Men’s, Women’s, Boys and Girls wear seeks experienced customer service representative

High volume, fast-paced creative environment commands a self-starter who is hard-working, personable and flexible.

RESPONSIBILITIES

  • Responsible for the daily execution of orders
  • Ensure that all customer and vendor orders match
  • Orders are processed and entered properly in our system
  • Manage any discrepancies and alert the appropriate parties for corrective action
  • Managing returns
  • Working directly with the sales team
  • Daily contact with the sales team and buyers of our major customers for modifications of orders
  • Managing delivery issues and discrepancies to avert major charge backs and fines from our customers
  • Continual evaluation of internal processes to improve productivity
  • Allocation of merchandise of Customer and Vendor orders, Production delivery estimates
  • QUALIFICATIONS

    Minimum of 5 years’ experience in designing Outerwear

  • Experience with EDI is an asset
  • Experience with Momentis and web orders are a plus
  • Strong time management sillas
  • Confidence in making decisions
  • High levels of energy and enthusiasm
  • Proficient in basic MSOffice software
  • Full time job
  • Salary based on experience from 36 K to 46 K
  • CONTACT

    Marie-Claude Grenier (Directrice des ressources humaines)

  • FONCTION
  • Service à la clientèle
  • INFORMATIONS SUPPLÉMENTAIRES

  • Date de parution 2018-02-26
  • Salaire offert À discuter
  • Type de contrat Permanent
  • Lieu Grand Montréal
  • Fonction Service à la clientèle
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