Senior Product Manager, Hosted Collaboration
bell
Mississauga, ON, CA
4d ago

Req Id : 300592

At Bell, we do more than build world-class networks, develop innovative services and create original multiplatform media content - we advance how Canadians connect with each other and the world.

If you’re ready to bring game-changing ideas to life and join a community that values professional growth and employee wellness, we want you on the Bell team.

Our Bell Business Markets team enables the digital transformation of businesses and governments nationwide through solutions in areas including Internet and private networks, voice and unified communications, contact centre, security, Internet of Things, data centre and cloud.

We’re proud to be Canada’s leading provider of broadband network and communication services for businesses and governments.

The BBM Collaboration & Contact Centre Practice equips our customers with voice telephony and online collaboration tools to power a modern, hybrid-work team.

Our goal is to enable business productivity through compelling products, offers, and customer experience.

As Senior Product Manager Hosted Collaboration, you will be part of the Hosted Collaboration Product Management team in the lifecycle management of various services such as Bell Total Connect with Webex - BBM’s flagship collaboration platform and Bell SIP Trunking Service, Canada’s market leader.

Your tasks will include :

Job Duties / Accountabilities

  • defining business cases for pursuing product development opportunities;
  • collaborating with internal operations teams to optimize service delivery;
  • partnering with Marketing teams on compelling value propositions, customer communications, and product documentation;
  • conducting market and competitive analysis to influence practice strategy;
  • reporting on product performance, sales activity, market activity;
  • supporting Sales in identifying customer solutions, crafting responses to RFI’s / RFP’s
  • Critical Competencies / Qualifications :

  • Proven ability to multitask and manage multiple projects simultaneously
  • Self-starter with the ability to work independently and remotely with moderate remote supervision
  • Interest in learning about collaboration solutions and the telecommunications industry
  • Have completed a university degree in Marketing, Engineering, Computer Science, Business Administration, or Finance
  • Highly proficient computer skills with specific expertise of MS Office
  • Excellent analytical skills (financial, organizational and general business)
  • Excellent oral and written communication skills
  • Process improvement skills
  • Past experience in telecommunications or cloud-based services is a plus
  • Bilingualism is an asset (English and French); adequate knowledge of French is required for positions in Quebec.

    Additional Information :

    Position Type : Management

    Job Status : Regular - Full Time

    Job Location : Mississauga Canada : Ontario : Mississauga Canada : Ontario : Toronto Canada : Quebec : Montreal

    Application Deadline : 07 / 29 / 2021

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