Receptionist - Medical Industry Experience
Miles Employment Group Ltd.
Vancouver, BC, Canada
5d ago

Miles HR has an exciting opportunity for a Senior Receptionist with a medical background. This role requires high attention to detail, ability to thrive in a fast-

paced environment and great communication skills! This role requires a minimum of 2 years’ experience in a medical-related role.

Duties and Responsibilities :

  • First point of communication for all guests
  • Answers phone in a timely manner, assist the caller or forward to the appropriate person / department
  • Scan documents and save in the appropriate drive
  • Handle daily filing, mail, couriers and manage supply cabinet
  • Handle referrals, process in our internal database and process related documentation and correspondence
  • Follow up on cancellation and no shows, to see if the appointment should be re-booked
  • Process Clinical Notes and Record release requests;
  • Ensures accurate timelines are reflected in the system and ensure timely processing of all bookings;
  • Chaperone for assessments as needed and prepare room distribution for the next day
  • Attend after-hours business related functions when required
  • Composing and typing correspondence
  • Send appointment reminders for upcoming assessments
  • Send medical document reminders for upcoming assessments
  • Identify issues that will impact on service standards and notify Management
  • Participate in updating the administrative processes
  • Other duties as assigned
  • Skills and Qualifications :

  • College or University diploma;
  • 2+ years work experience in medical or insurance office an asset;
  • Exposure to customized databases, including running reports;
  • Must be able to assume responsibility for job duties and work independently;
  • Ability to effectively sort, prioritize, and execute multiple time-sensitive tasks;
  • Superlative verbal, written and presentation skills required
  • Exceptional organizational and time management skills
  • High level of computer proficiency and experience with MS Office
  • Must have excellent communication skills (written and verbal); must be able to show initiative and good judgment; must be team player with the ability to work autonomously.
  • Apply
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