Airports are gateways to the world and our Allied Universal team is leading the way.
As a member of the Allied Universal Aviation Team, you will have the distinct opportunity to learn and grow in a fast-paced environment.
We understand the importance of this role and are looking for team members who want to safeguard their communities, while learning critical skills, beyond security, that will help them create long-lasting careers.
As a Screening Officer, you will report to the Regional Service Delivery Manager and hold responsibility for ensuring that the traveling public, their personal belongings, and the carry-on baggage and items they have with them are screened before they enter the sterile area of the airport.
This will be accomplished by using metal detection equipment, X-ray equipment, and explosive detection equipment, as well as physical search techniques to search baggage, items and personal belongings.
As this is a unionized environment, shift assignments are bid by seniority and can be any day of the week (including Saturday, Sunday, and holidays) and shifts can be from early morning, late afternoon, evening, and graveyard.
While waiting for the Transport Canada clearance and / or Screening Officer training, candidates will be offered the opportunity to work as Pre-Certified Screening Officers (PCSOs) if needed.
We offer full-time paid training, comprehensive benefits coverage, pension, free staff parking or transit reimbursement (if applicable). Uniform is provided.
Role Responsibility :
Responsibilities include, but not limited to
Work as a productive team member and support and promote a positive work environment
Communicate clearly and effectively
Provide excellent customer service and promote teamwork
Respond to alarms on EDT, X-ray, and other equipment
Become knowledgeable and conversant with emergency and contingency procedures
Become knowledgeable and conversant with SOPs and COPs and CATSA Directives
Establish and maintain effective communications with passengers and team members
Ensure uniform compliance
Ensure that all professional certifications and clearances are current
Other duties as required
The Ideal Candidate :
Ability to work all shifts
Bilingualism in French and English is considered an asset
Must be able to obtain a Transport Canada Security Clearance
Physical requirements include but are not limited to :
standing for long periods of time
lifting / pushing / pulling luggage and / or other items
bending, stooping, kneeling
performing surface lifts
able to wear face coverings during their shift
Ability to mentally focus and concentrate for prolonged periods of time.
Completion of High School; Some college / CEGEP / vocational is an asset
Successfully complete all CATSA assessments including SOF and OJT programs.
Must be able to obtain a valid medical certificate
Proactive team member with excellent problem-solving skills
Ability to prioritize, multi-task and work under pressure in a dynamic environment
Proven ability to take accountability for personal actions and decisions
Excellent communication, both oral and written, customer service and conflict resolution skills
Ability to demonstrate a high level of professionalism, tact, and diplomacy
Strong interpersonal and relationship-building skills
Ability to think logically and analyze information
Computer skills an asset
Knowledge of CATSA Organization, CATSA SOPs, local COPs, Transport Canada Regulations as they pertain to screening and the Aeronautics Act an asset