Product Support Sales Representative
Toromont Industries Ltd.
Peterborough, Ontario, Canada
4d ago

Key Accountabilities

  • Demonstrate safe and environmentally sound work behaviours at all times in support of Toromont’s Health and Safety Policy, Programs and initiatives
  • Promote and increase parts sales, exchange components and provide customer support to secure agreements
  • Assist in the development of programs to achieve objectives aligned with the department to support the customer base
  • Assist in building marketing / prospecting plans and closing strategies for new business
  • Conduct presentations to promote Caterpillar parts and service through our service facilities
  • Collaborate with customers to reduce the operating cost of their Caterpillar fleet through Repair before Failure, Preventative Maintenance, Predictive Maintenance (Planned Component Replacement and Contamination Control)
  • Collaborate with respective MSRs and ISRs to promote a team selling approach
  • Develop and implement a yearly territory plan aligned with regional and Corporate objectives
  • Keep customers current on new products and offerings from Caterpillar
  • Monitor any competitive literature or advertising to ensure our customers receive the fairest price possible
  • Key Qualifications

  • Post Secondary Education with a technical focus and / or 5+ years proven experience in product support sales
  • Safety conscious with a technical / mechanical aptitude and knowledge of service / maintenance agreements, the sales process and solutions based presentations
  • Results driven and enthusiastic for consistently providing superior customer service and comprehensive territory management
  • Strong planning, analytical and negotiating skills with the ability to recommend effective solutions and influence decision making
  • Excellent communication and interpersonal skills with accuracy and attention to detail
  • Well-developed organizational skills and a mindset for continuous improvement with strong business and financial acumen
  • Ability to prioritize and deliver results in a fast paced environment with constantly changing priorities and aggressive deadlines
  • A self-motivated team player with a strong relationship building capacity and experience working with diverse cross functional groups
  • Willing and able to travel and work flexible hours in support of business needs
  • A valid Driver's Licence and clean Driver's Abstract
  • Toromont is an equal opportunity employer who recognizes and values diversity. Upon request, Toromont will accommodate any applicant with disabilities throughout the recruiting processes, including any required applications, interviews and / or assessments.

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