Communications & Stakeholder Engagement Practice Lead
Richmond Hill, Ontario, Canada
3d ago

At HDR, we specialize in engineering

architecture, environmental and construction services. While we are most well-known for adding beauty and structure to communities through high-performance buildings and smart infrastructure, we provide much more than that.

We create an unshakable foundation for progress because our multidisciplinary teams also include scientists, economists, builders, analysts and artists.

That's why we believe diversity is our greatest strength. HDR is proud to be an equal opportunity workplace and an affirmative action employer.

Watch our 'About Us' video

We believe that the way we work can add meaning and value to the world. That ideas inspire positive change. That coloring outside the lines can illuminate fresh perspectives.

And that small details yield important realizations. Above all, we believe that collaboration is the best way forward. HDR is seeking an experienced professional who is passionate about communication.

This candidate should have a drive to innovate and has a habit ofthinking outside the box. This position is for the role of our Senior Communications Manager as part of an industry leading team in HDR with a practice of nearly 100 communication-consulting practitioners nationwide.

Who You Are : You are creative, a forward thinker, comfortable working on multi-disciplinary teams and collaborating effectively with colleagues in both content and technical development.

You thrive on building and managing people and teams. You want to manage the operations of a designated Strategic Communications team including staff development, profitability, morale, quality control and marketing support.

You are exceptionally organized and highly driven with the ability to manage several projects and meet client deadlines.

You aren’t afraid of leading public meetings, hearings, open houses and other meetings with the public, clients and other project stakeholders.

You have a track record of creating and implementing communications strategies that include target audience strategies, event planning, scheduling and overseeing the production of collateral materials.

You enjoy managing and leading clients, and developing relationships to build our strategic communications program in Canada.

You are a highly creative person that understands the importance of clear communication across multiple channels and mediums from video to social media.

You are a lifelong learner who is constantly researching new technologies and trends, pushing clients and the team to innovate.

You embrace the new. You are a self-starter who thrives and adapts in exceptionally fast-paced environments. Primary Responsibilities

  • Coordinate with the Area Business Class Managers and the Regional Business Class Lead to support business class initiatives
  • Develop and implement a broad range of communication strategies, outreach programs, plans, message management processes, and initiatives and outreach activities that effectively educate, inform and build relationships with targeted stakeholder groups that are impacted by infrastructure projects
  • Develop schedules and budgets as required for each project
  • Develop and maintain effective working relationships with established internal and external sources of client media, locally, regionally and nationally
  • Manage public relations programs in the media and target markets, including working with public relations agencies and media to ensure media coverage
  • Drive and manage digital engagement strategies, including social media and mainstream outreach, and create and manage content
  • Mentor and develop Strategic Communications staff
  • Manage sub consultants
  • Manage Quality Control / Quality Assurance
  • Manage and give direction in stakeholder coordination, conflict resolution and facilitation
  • Perform other duties as needed
  • Qualifications

    Required Qualifications

  • 10 or more years of experience.
  • Bachelor’s degree in communications, public relations, journalism, marketing or relevant field.
  • Excellent knowledge and experience developing and implementing communications plans and campaigns.
  • Experience with communications for industry specific programs and / or architectural practices preferred. Industry sectors may include : transportation (transit, roads, freight rail);
  • resources (power, waste, industrial, oil & gas, mining); and water services (drinking water, water resources, waste water) focusing on municipal and private sector clients.

  • Experience with a broad client base, including municipal and public agencies is preferred
  • Experience with the development and execution of Indigenous Engagement programs is beneficial
  • Familiarity with the wide variety of strategic communications concepts, practices and procedures.
  • High aptitude for managing and solving tactical issues.
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