Execute the following role and responsibilities in order to deliver consistent, positive customer experiences and drive profitable top-
line sales growth. Build TalentBuild CapabilityBuild the Brand Overview of Role and Responsibilities : Build Talent - Attract, hire, develop, inspire and retain top talent.
Coach, develop and maximize the success of all associatesMaximize sales potential by coaching to associate behaviors on the sales floor and in the backroomBuild a team that works well together based on the needs of the storeRecruit, hire and staffEnsure onboarding and continued training of the associate teamRetain top talent and develop a succession planBuild Capability -
Analyze the business, create and communicate clear action plans that optimize results and ensure effective execution of all operational activities.
Analyze business and create action plansEnsure team communicationDirect workforce management activitiesAssist in meeting payroll targets by ensuring appropriate sales floor coverage and maintaining a selling focusDirect inventory management activitiesManage controllable expensesMaintain policies and proceduresIncorporate Loss Prevention and safety messages into daily operations Build the Brand -
Build a store environment that is sharply focused on consistently delivering exceptional in-store shopping experiences. Lead consistent focus on delivering emotionally engaging customer experiencesDrive customer loyalty by analyzing the Customer Experience Report, listening to customer voice comments and coaching associates on the common themesEnsure implementation of company selling strategiesBuild highly satisfied and loyal customer baseExecute visual standards and maintain a safe, inviting store appearance
Proven ability to drive sales resultsStrong supervisory, communication and customer service skillsMinimum of two years retail experiencePrior sales management experienceBachelor's degree or equivalent experience An equal opportunity employer, we do not discriminate in hiring or terms and conditions of employment because of an individual’s race, ancestry, colour, place of origin, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, family status or marital status, or any other protected category recognized by provincial or federal laws.
We only hire individuals authorized for employment in Canada.