Our Web Customer Service Associates provide our online customers with an exceptional shopping experience by offering their professional and friendly assistance.
They help customers and answer questions about buying and returning merchandise, delivery methods, The Simons Loyalty Program, as well as all events and activities publicized on simons.
ca. They also provide support with special web-related projects as well as with our different social media platforms.
Ideal candidates for these positions enjoy working in an online environment and are comfortable using different communication methods including the telephone, email and online chat.
They are methodical, organized, and have exceptional communication skills. Candidates must be bilingual in English and French, oral and written.
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