Position at Moneris Solutions Corporation
This role supports, engineers, builds, maintains the Microsoft Intune MDM & SCCM solution. This includes supporting the Citrix VDI environment, OS Image development, release strategy for Windows 10 / Mac OS, and patch / vulnerability / Policy management to ensuring optimal End-User experience.
The incumbent will drive the Engineering / Design / Implementation of our MDM (InTune / SCCM) solutions aligned to workstation management, and document and provide organizational training on MDM solutions.
NOTE : This is a contract role for approximately 12 months
You will be accountable to :
Lead and provide hands-on technical / project design and engineering efforts with respect to Device (Workstation) management Solution utilizing InTune / SCCM.
Lead in creating a services offering and SLAs of new MDM solution by automating and documenting the service
Collaborate with different businesses, researches, evaluates and publishes standards, productivity and collaboration solutions, and tooling to support end-user needs and workflows.
Provide proof of concept activities on new end-user devices and enablement technologies, Productivity and Collaboration solutions, and tools to enhance the end-user experience and enable a new modern workforce.
Provide mentorship and support for escalated incidents and problems - including image development, device management support(MDM Intune / SCCM), security and release strategy for endpoints, productivity and collaboration platforms, training and complex end-user escalations.
Reviews and identifies end-user incidents pointing to any systemic issues.
Support and operationalize technology standards, processes and policies related to End User Systems service offerings.
Your experience includes :
Bachelors’ degree in Software Development or Computer Engineering required, or equivalent work experience.
Minimum 7 years of experience in building / automating / administration / monitoring MDM solution (Microsoft SCCM and Intune).
Knowledge of JAMF (including the ability to setup, configure, upgrade, manage, and troubleshoot JAMF).
Expert on multiple versions of Citrix and strong experience of Citrix Secure gateway / Web Interface / NetScaler).
Expertise in high-level troubleshooting, designing and standard-setting for a variety end-user problems on a variety of end-user devices including desktops, laptops and mobile devices, with a variety of end-user deployment systems, collaborations platforms end user applications, and operating systems.
Knowledge of Windows 10 / O365 / Mac OS.