Senior Engineer, End
Moneris
Etobicoke, ON
5d ago

Description

Position at Moneris Solutions Corporation

This role supports, engineers, builds, maintains the Microsoft Intune MDM & SCCM solution. This includes supporting the Citrix VDI environment, OS Image development, release strategy for Windows 10 / Mac OS, and patch / vulnerability / Policy management to ensuring optimal End-User experience.

The incumbent will drive the Engineering / Design / Implementation of our MDM (InTune / SCCM) solutions aligned to workstation management, and document and provide organizational training on MDM solutions.

NOTE : This is a contract role for approximately 12 months

You will be accountable to :

  • Lead and provide hands-on technical / project design and engineering efforts with respect to Device (Workstation) management Solution utilizing InTune / SCCM.
  • Lead in creating a services offering and SLAs of new MDM solution by automating and documenting the service
  • Collaborate with different businesses, researches, evaluates and publishes standards, productivity and collaboration solutions, and tooling to support end-user needs and workflows.
  • Provide proof of concept activities on new end-user devices and enablement technologies, Productivity and Collaboration solutions, and tools to enhance the end-user experience and enable a new modern workforce.
  • Provide mentorship and support for escalated incidents and problems - including image development, device management support(MDM Intune / SCCM), security and release strategy for endpoints, productivity and collaboration platforms, training and complex end-user escalations.
  • Reviews and identifies end-user incidents pointing to any systemic issues.

  • Support and operationalize technology standards, processes and policies related to End User Systems service offerings.
  • Your experience includes :

  • Bachelors’ degree in Software Development or Computer Engineering required, or equivalent work experience.
  • Minimum 7 years of experience in building / automating / administration / monitoring MDM solution (Microsoft SCCM and Intune).
  • Knowledge of JAMF (including the ability to setup, configure, upgrade, manage, and troubleshoot JAMF).
  • Expert on multiple versions of Citrix and strong experience of Citrix Secure gateway / Web Interface / NetScaler).
  • Expertise in high-level troubleshooting, designing and standard-setting for a variety end-user problems on a variety of end-user devices including desktops, laptops and mobile devices, with a variety of end-user deployment systems, collaborations platforms end user applications, and operating systems.
  • Knowledge of Windows 10 / O365 / Mac OS.
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