Roofing Products and Special Sections - Concord, ON
Bailey Metal Products Limited
Concord, ON
3d ago

Job Purpose Summary

The Roofing Product Manager is responsible for product development, forecasting, sales, market pricing, etc. Planning and execution, gathering and prioritizing product and customer requirements, defining the product vision, and working closely with Sales, Marketing and Finance to ensure revenue and customer satisfaction goals are met are key to this role.

The incumbent is the main point of reference for all product related enquiries and is responsible for providing the Sales team with the necessary technical expertise to enable them to sell Bailey’s accessory products.

The Roofing Product Manager is also responsible for ensuring financial targets are met and that systems and resources are effective and well implemented.

This position will receive and evaluate incoming customer service requests and facilitate any necessary changes to Bailey’s product development.

Responsibilities and Accountabilities

The responsibilities and accountabilities of the position include but are not limited to the following :

Financial :

  • Review financial information to determine opportunities to improve margins and develop pricing plan.
  • Understand competitive market pricing in all regions, and document on a regular basis.
  • Develop and maintain a comprehensive national pricing structure.
  • Develop a competitive pricing strategy.
  • Perform analysis on national price lists for each customer / buying group when requested.
  • Work with Finance, Operations and Steel Purchasing to find and develop methods to reduce product costs.
  • Keep a record and document product development activities (testing, operations involvement) and work with consultant to provide the necessary SR&ED documentation.
  • Product Development & Training :

  • Assess market competition to identify new product opportunities and enhance product portfolio.
  • Become the product knowledge expert for the product line and ensure product training delivery to the sales team. Ensure all Sales Representatives have baseline knowledge of all products.
  • Ensure that the Sales team is kept up to date on new developments regarding Bailey or competitor products.
  • Ensure that product quality standards are set and standard operating procedures are in place.
  • Define product specifications (coating, thickness, colour, etc.) for each region.
  • Work with customers to identify new product opportunities and / or needs.
  • Provide guidance and mentoring to subordinates and colleagues.
  • Sales & Marketing :

  • Work with Sales Managers to set regional volume goals and devise a plan to ensure goals are met.
  • Develop a national distribution strategy that identifies customers, pricing, products and region.
  • Conduct regional site visits on a regular basis which should include travel with Sales Reps to customers and / or job sites.
  • Work with Marketing and regional stakeholders to determine packaging requirements (materials, quantities, formats, branding) and ensure standard packaging requirements are met across all regions.
  • Ensure the creation, maintenance and deletion of product part numbers in SAP.
  • Work with the Marketing to provide insight and develop strategy to promote and launch new products (i.e. displays, website, brochures and social media).
  • Provide insight and recommendations on the way information is delivered to customers and how Bailey Metal presents its products to the public.
  • Monitor and ensure product literature is up-to-date.
  • Act as a resource for incoming Customer Service calls and requests for product related information including, information binders and samples.
  • General :

  • Maintain a high standard of professional knowledge, ethics and practices when dealing with customers, suppliers, peers, subordinates, supervisors and other key stakeholders of the company.
  • Provide technical information and product knowledge to all levels of contractors and end users on all Bailey product lines.
  • Conduct oneself in a professional manner that reflects integrity and respect towards customers, suppliers, peers, subordinates, supervisors and other key stakeholders of the company.
  • Understand, support and adhere to the company’s health and safety policies, programs and procedures by communicating and promoting health and safety awareness to coworkers and subordinates.
  • Any other duties as assigned.
  • Qualifications

  • Possess extensive knowledge on the technical application of Bailey Metal’s standard and proprietary products.
  • Diploma or degree preferably in marketing, business, engineering, or related field.
  • Proficient with Microsoft Office applications including PowerPoint, Word and Excel.
  • Excellent verbal and written communication skills.
  • Strategic thinking and planning.
  • Highly organized, self-motivated and able to contribute in a team environment.
  • Technical aptitude desired.
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  • Working Conditions

  • Overtime as required.
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